Ainsley Heating & Cooling
Elm, Cortland, OH

Ainsley Heating & Cooling Reviews

4.9 stars based on 1216 reviews

Featured Comments:

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  Patricia Urey

  5.0

  Amazing service from all individuals from this company. Tito came to give an estimate. He was very professional and thorough in explaining all options and listened carefully to my questions and preferences. A genuinely nice and sincere person. He followed up after installation to make sure all was as we expected. The two young men who came to do the installation were equally professional and respectful. Matt and Tim were very knowledgeable and completed the job with great attention to all details. They both patiently answered all my questions and were happy to explain how everything worked. They did not leave until the work area was totally cleaned up. It is really good to know that there is a company that hires and trains their employees not just the skills they need to install the equipment but how to treat their customers with genuine respect. Thank you to all of these gentlemen for a job well done. I would highly recommend Ainsley Heating & Cooling to anyone needing a furnace or air conditioning.

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  Kristen Boyle

  5.0

  Great experience, helped us get our furnace and AC replaced within a few days after discovering some cracks in our heating element. One of the project managers, Chad, was nice enough to come sit down with us and talk about all of our options and prices without steering us in one direction or another. He even bought a new space heater to bring to our house for a few days while we were waiting for installation which was a godsend. Matt did an excellent job installing the furnace and made sure to let us know what was going on every step of the way. He also let my significant other follow him around a little bit, god bless. Wonderful job, wonderful warranties, happy we went with Ainsley.

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  Response from the owner

  Hi Kristen, thank you for the wonderful review! Both Chad and Matt are wonderful team members here at Ainsley Heating & Cooling who make the customer's comfort a priority. Thank you for being such a great customer!

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  The Lung

  5.0

  After our furnace went out at 10pm and calling FIVE different places that listed their businesses as having “24 Hour Emergency Services”, the only place that answered my call with any type of professionalism was Ainsley. All 5 told me I would hear back from the on call service tech shortly and the ONLY one I ever heard back from was Zach at Ainsley. He made a 45 minute trip, arrived after midnight and was able to diagnose the issue and advise on the best way to have it fixed first thing in the morning. I highly recommend this company for their customer service alone, and the fact that they employ intelligent workers that go above and beyond!

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