Affirmative Air Conditioning
Pedro, Gilbert, AZ

Affirmative Air Conditioning Reviews

4.5 stars based on 82 reviews

Featured Comments:

• G

  Gary Lanum

  5.0

  Recently Affirmative Air Conditioning was the contractor for my home warranty company as my air conditioning stopped working. Actually Affirmative Air was the second contractor as the first contractor that my home warranty service setup didn't was unable to make an appointment for me for 3 days. When the contractor arrived and diagnosed my issue they said the coil needed to be replaced which would require all new freon refrigerant would be needed at a cost of $1,200. After looking at reviews of that contractor I discovered all of their reviews were 1 star. I contacted my home warranty service and asked them to cancel them and find someone else. That was done and Affirmative Air was the contractor selected by the home warranty service. I was contacted by Affirmative Air I explained my situation and they said they would have a technician dispatched within 3 hours which is what happened. The technician arrived diagnosed the issue and said no coil was needed it only required adding two pounds of refrigerant. The air conditioner started cooling immediate. I can't say enough on the work done by Affirmative Air, if I ever have to request air conditioning service through my home warranty service I'll ask for Affirmative Air Conditioning.

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  Response from the owner

  Mr. Lanum, Thank you for your kind words. We appreciate having had the opportunity to help you. Respectfully, The "A" Team

• L

  Lauren Pfannes

  4.0

  We got connected to this company through my home warranty! I’m super super skeptical of home warranty companies because they are a pain in the butt to work with and most of the times the contractors they send are horrible. I will say that Affirmative Air was timely and professional and fixed my problem. The service techs were Ian and jeff I think. They were very professional and did a great job. The only downside was, I feel like I was overcharged for what was supposed to be a “covered” service by the home warranty. I do feel like they make their money somehow so they end up Nickle and dimeing you to make up the cost. But overall for a home warranty contracted company they were great.

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  Response from the owner

  Lauren, Thank you for leaving the review. We do agree Ina and Jack are great guys. They always strive to do great work for you, our customer. We do understand how you feel about the non-covered costs from the warranty company. Just so you know we submit the costs involved with all repairs directly to them first, and they authorize the repairs at a pre-negotiated rate with them. So the bill you were given was based on the prescribed repair, and what your warranty company wants done, but won't cover. I wish we had more control over what they decide to bill you, but we just collect what they tell us to. Respectfully, The "A" Team

• R

  RAJ SHEKAR

  5.0

  Ian and Jack were here this Morning to install my Heat pump / Air handler, they did a great job and my AC is up and running, good and trustworthy company to deal with. I am not sure if Jay is the owner, he is also Great, I give them a 5 STAR. Raj

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  Response from the owner

  Raj, Thank you so much for the review. As well as allowing us to help you. These guys are an important part of everything we do, and we are very happy with how well they take care of our customers, just like you were. Respectfully, The "A" team

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