Ace HVAC and Appliance Repair
Brighton, Fremont, CA

Ace HVAC and Appliance Repair Reviews

4.8 stars based on 37 reviews

Featured Comments:

• C

  Caleb Warren

  1.0

  Don't be fooled, this is a 1 man show, and the 'guarantee' is fake. You will never get your money back if he can't fix it. The address on google seems to be the business owners home. We went there to complain about our service, and he answered the door in pajamas, shortly after we called to see why they did not show up to our appointment. I should have stopped there, but I let him work on our commercial air conditioner. He charged us twice as much, and didn't even fix the issue. A real repair man was able to fix our problem for half the cost. Please don't give this person your business, I got ripped off and I hope you won't! It seems that from these other reviews he can do some small repairs, but if he doesn't get it right the first time, you're money is gone and the paper he gives you stating a 'guarantee' is just a piece of paper if the guy never returns your calls.

• H

  Haichun Huang

  5.0

  My washer broke down. I called Ace Appliance Repair. Ace came to check my washer the same day, gave me an accurate diagnosis of the problem right away and fixed it promptly. The tech was nice, very professional and knowledgeable. He cared about helping out customers very much. I'd strongly recommend Ace to people with appliance repair needs. Thank you, Ace!

• X

  X Xu

  5.0

  We called Ace Appliance Repair for our air conditioning problems, that won't run. They gave us a quote and got scheduled right away. A technician named Jon came as scheduled and did a great job for a reasonable price. He went above and beyond to make sure everything is working. He also assured us that if there is any issue we can call him. Although we have a Fidelity National Home Warranty and this repair should be under coverage. However, we were told that the space is tight. We should move the unit out to a large space for their technicians to perform the repairs. We should pay the expenses for the relocation. This is a ridiculous excuse to get out of their responsibility. We spent for 4 months, from May to September during the hot summer, to deal with the warranty company and nothing has been done. We called several other repair companies which take days to schedule an appointment. We will definitely recommend Jon to my friends and family, and keep in good contact with him in the future.

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