AC Services Heating & Air Conditioning
Top, Weatherford, TX

AC Services Heating & Air Conditioning Reviews

4.2 stars based on 5 reviews

Featured Comments:

• J

  Jeff Kelly

  1.0

  These guys will respond quickly if you have an outage or leak however they only fix the repair. I've had two separate experiences where they fix the problem but don't spend the time to think through what could have caused it. Since this is a second home we are not there all the time. I would not recommend them based on this. One time I spent $3800 with them for system repairs and two months later had substantial water damage. The second time they fixed a pump/condenser leak and didn't even check the filter or system before leaving. I emailed to see if they had done so and they offered to reschedule and check for additional fees. For $450 you would think they would at least check the basics before calling it good. My advice is to look for a supplier who is more customer focused.

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  Response from the owner

  Sorry you feel this way. I thought I explained it to you on our last conversation. The call came from the contractor on site of water flowing down the driveway when I arrived everything was soaked discovered the condensate pump had a mechanical failure and nothing do do with the filter. I ordered and replaced it within 24 hours of the call for help. When its 95+ deg and someone request a check up I have to prioritize the calls and take care of the not cooling and emergency "water flowing out of the ceiling" calls first. I hope you understand that. You never responded to schedule a follow up to the emergency call to have the filter and performance checked.

• J

  Jennifer LeMaster

  5.0

  These guys are AMAZING! Our AC went out at work and it was beyond miserable in the office. First company we called was a no show after saying they'd be by that afternoon. Second company came out and gave us a quote but told us it would take three to five days for the part to come in and kept pushing to sell us a maintenance package when all we wanted was our unit fixed. Finally, JD came out and took the best care of us! He went to directly to Trane and got the part, had it fixed in just a couple hours, and charged us $1,400 LESS than the previous guys!!! He was honest, up front, and went above and beyond to make sure that we were satisfied customers! From now on they will be our #1 choice!! It's so hard to find an honest company these days that's still willing to go beyond the other guys and charge you a fair price. Thank you so much for taking such amazing care of us!

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  Response from the owner

  Thank you Jennifer

• R

  Rick Reese

  5.0

  Shout out to JD Morris with AC Services. This man took time away from his family to make mine comfortable. Our AC went out and within 20 minutes of me making a call to him, he was at my house fixing our AC problem. Professional and prepared. Highly recommend AC Services of Weatherford. Let’s support local!!! Thank you again.

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