AC&R Services, Inc
Path, Sugarloaf, PA

AC&R Services, Inc Reviews

4.1 stars based on 23 reviews

Featured Comments:

• V

  Vicky

  5.0

  We had an on demand gas water heater installed by a great crew of two in less than a day. They were professional but fun and friendly . Dean came out the same day we called and chose the unit best for us. He also arranged the paperwork for tax credit and energy rebate! AC&R is a good company to deal with.

• R

  Rosie Letcher

  5.0

  We had a great experience dealing with the team at AC+R. From start to finish, Dean and his team did an exceptional job. Right off the bat we were impressed with Deans thorough consultation, and professionalism. The install was completed as stated and his teams installation was clean and professional. They were respectful, quiet and cleaned up after themselves. Dean came back to our house the last day of install to inspect the job which offered reassurance again that out of 3 other companies, we picked the right company to do the job. We were surprised to hear that our rebate and warranty paperwork was taken care of at the office so we didn’t have to which in my opinion goes above and beyond. The AC units themselves are wonderful, easy to use, filters are easy to clean and it cools the spaces intended comfortably. Highly recommend!

• A

  Ammar Abbasi

  5.0

  I used this company to do a full install of a heat pump system for my entire home. It was a big job that required a couple of weeks of work. I went to four companies for estimates. One company showed up 2 months later and never called me back even after 2 phone calls. Another company looked to install similar Mitsubishi units that were altogether completely oversized for the home. The cost was 20-30 percent higher than this company because of it. Yet another company offered me units that were only rated to be 100 percent efficient to 15 degrees and decided they would remedy by over sizing the units by 20-30 percent of the necessary BTU. Other companies that said they offered these heat pumps and services didn’t call back or did not show up at all. Now here is my experience with AC and R. I called, someone answered the phone, they had a technician out there that day to assess the status of my current units. When we decided that those units were not worth the repairs, Dean, the President reached out to me within a day or so and set up an appointment to come out to the home. He reviewed the my concerns, as well as his thoughts, measured the rooms, and did a heat load analysis of the house. He returned with a week with a plan. This plan had numbers. How much the calculated heating load would be and appropriately sized units to meet those demands. The units were rated to 5 degrees F at 100 percent efficiency and back up auxiliary heat was added to assist if temperatures dropped below that. Every item had an explanation. He had estimates for costs to run the units throughout the year. He had appropriate information provided to me regarding unit efficiency for both heating and air conditioning. And most importantly, when I did some research or posed questions he answered with confidence regarding why the plan he had would work for our home and why the units he chose were the correct fit. And boy did I give him a hard time. He was accessible and responsive, via both email and phone. And the cost was reasonable. The units were ordered, job was scheduled, and he showed up bright and early with his team directing them regarding the details of the install. This group was a highly professional group of installers. They were in our home for three weeks and we did not feel their presence. They made sure to clean up after themselves, put down tarps when necessary, used shoe covers when necessary, and were very friendly with our dogs. They did a wonderful job with the installation also. They took time to explain what they were doing and why they were doing it and alleviated any concerns I had. Also, Dean was still accessible and checking in during this time. After the job was completed, Dean returned for a home visit and to make sure that everything was working appropriately. We had a few concerns with respect to balancing of the heat which were immediately remedied. He sent out PPL paperwork in for us for our energy rebate which we received and gave us the rest of our manuals and warranty information. Overall, this is a top notch five star service. I have never experienced such great care and quite frankly really hated dealing with HVAC companies until I starting working with AC & R. I would highly recommend them if you are looking for a high level of quality, customer service, and professionalism at a reasonable price.

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