AAA Heating & Air Conditioning Inc
7th, Paducah, KY

AAA Heating & Air Conditioning Inc Reviews

4.1 stars based on 15 reviews

Featured Comments:

• A

  Adam Horton

  5.0

  1) I called on Thursday about getting a quote to replace my HVAC system. The person that answered the phone said that she would forward my information and that I would most likely hear back on Monday (4 days later). 2) Friday, I had phone call to set up the meeting. 3) Monday I had a quote. 4) Tuesday they started the install. 5) Wednesday I had heat/air. 6) Thursday they wrapped it all up and left. 7) Friday the office called and I paid the bill. One week, good service, great product. No complaints or issues with any aspect of their service. I would use them again tomorrow if I needed the work done.

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  Response from the owner

  Thank you for the good review Adam. We appreciate your confidence in choosing us for your HVAC needs. AAA

• C

  Christina Burnham

  1.0

  This business is very poor in customer service. We needed a brand new geothermal unit in our existing home and was ready to purchase. Couldn’t even get a call back after several times calling over a 2 week time frame as ours went out end of May. Receptionist said many times they will call you back she has talked with Tony. Still no call from anyone. We gave up and looked for someone else. If their work is anything like their customer service I’d run!!! I know they are busy but no call back in 2 weeks with several calls. This is no way to run a business. I’d look for a company who values customers as we were prepared to wait as we know their busy. Look for a company who values your business!

• P

  Peggy Weaver

  5.0

  Great Service!!! Tony Martin installed the Geothermal unit 8 years ago, when the house was built. We purchased the house 2 years ago. Tony has done a great job serving our unit. We had a part fail on our unit shortly after we moved into the house. He was out right away. Replaced the part at no charge. He has been out twice for the units yearly service. Can not say enough good things about AAA Heating & Air Conditioning. I would recommend them highly to anyone who has heating and air service needs. Peggy Weaver

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