A1 Refrigeration and Air Conditioning
Wheeler, Jasper, TX

A1 Refrigeration and Air Conditioning Reviews

3.8 stars based on 37 reviews

Featured Comments:

• A

  Aspen Billings

  1.0

  Called out technician for repair said needed new unit. No problem scheduled for next day said they called and received no response. They moved on to next job completely understand. Tracy at the office extremely rude after couple experiences with Tracy decide someone else prolly needs money more. They lost out on 6500 y'all should really talk to her. We are from Houston thought a country town like Jasper would have had better manners and hospitality.

• D

  D S

  5.0

  1st time using this company for myself. Was recommended by neighbor. Very nice & billed me later over the phone.

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  Response from the owner

  Thank you so much for your kind words, DS. We really appreciate you taking the time to share your experience with us.

• K

  Kim

  1.0

  Dishwasher needed repair, was under warranty, whirlpool made appointment for tech to come out that evening or next morning, 2 days later I called because no tech ever called or showed, lady was very rude and said they would never schedule something like that, then asked if I purchased from them and I said no from Lowe's, she came back on on the phone after saying she needed to contact tech because I was on the list for repair that day(which tells me they did accept the warranty repair) and said we can not get to you for 3 or 4 weeks. If you can not make an appointment have enough courtesy to call the customer waiting all day for you to show. I did get my dishwasher repaired by some other repair company which didn't leave me waiting or lie to me.

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  Response from the owner

  We are very sorry you had a bad experience. Please let us know how we can help in the future.

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