A-US Air Conditioning of Texas
Easy, Garland, TX

A-US Air Conditioning of Texas Reviews

4 stars based on 1325 reviews

Featured Comments:

• B

  Beth Herndon

  1.0

  My heating unit went out in my home. My home warranty company contracted these guys. The technician from this company literally looked at me and said, "I don't know what's wrong with your unit. I don't know what to do." He later said he thought maybe it was a gas line to my unit. I called my plumber next who said the gas lines were fine, it was a part on the heating unit that A-US Air should have been able to easily identify as competent HVAC folks. I had to call a different HVAC company then to come for the repair, causing an additional day without heat in my home, in 30 degree weather and additional service fees. I called A-US Air to give them feedback on what happened. The telephone representative laughed when I explained them not knowing what to do caused my family and I to be without heat for another day. I informed him then that to laugh at something like that was not funny. Please don't waste your hard-earned money on a company like this. There are plenty of other options.

• K

  Kamran Shawl

  5.0

  No BS. No time wasted. In and out. The guy knew his job and did his job without me asking. No small talk. Great customer service. Any company is only as good as its employees. People here with bad experiences unfortunately got a bad employee. It is critical for companies these days to make good hiring decisions and let go of employees who have bad attitude. Highly recommend Justin.

• F

  Fernando Garcia

  4.0

  Jose came out to do my AC unit. Used them through American home shield. 75 dollar deal. Everyone was responsive and dispatched next day. Communication with Jose was good. Only issue is he took out my air filters. That could of messed up my hvac system. Not a big deal but didn’t make sense why he would leave it like that. Overall better than other of the reviews.

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