1st Due Solutions, LLC
Cedarwood, Highland Springs, VA

1st Due Solutions, LLC Reviews

4.9 stars based on 28 reviews

Featured Comments:

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  Bronwyn McIntosh

  1.0

  Let me say that I was very much looking forward to using this business as they came highly recommended by my neighbor. I need two multi zone mini splits installed in my extensive remodel. The first appointment was a no-show and I had to call them to find out where the technician was, only to be told it had slipped through the cracks in their transition to a new scheduling system. They could see me in four days. I had already waited over a week and for someone in the middle of a time sensitive large remodeling project, that was too long, so they managed to squeeze me in the next morning. Mr Randolph came out and spent about twenty minutes with us, took some photos, he already had details on the systems I wanted installed. That was the 8 April, it is now 17 April and there's no sign of an estimate being sent to me. Call me impatient but I did follow up with an email again to the company after five days to find out when to expect the estimate, and got no response. I can't work like this. Sadly I will have to find another contractor to do these jobs for me.

• N

  Nash Cook

  5.0

  Incredible. That’s the best way to describe this company. I’ve used 1st due several times on three different properties in Richmond, and I won’t ever bother to look elsewhere. You can trust that no matter what the problem is, it’s going to get fixed. And most importantly you can trust that you aren’t going to get screwed over in anyway. 1st Due is by far the most knowledgeable, customer friendly and fair company out there. If only the owner Ray started other businesses, I would use him for everything without hesitation. He’s just that good.

• J

  Jay Allen

  5.0

  I was extremely satisfied with the high level of professionalism exhibited by the personnel at 1st Due Solutions. My appointment was scheduled in a timely manner. The service technician took pride in his work and explained the process in a manner which was very transparent in nature. The issue was mitigated quickly and my home returned to being a cool environment! This is a company that you can trust inside and outside of your home. I fully recommend their large array of HVAC services to anyone seeking a company that is professional, prideful, prompt and eager to please their customers. Thanks again 1st Due Solutions!

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