Zuvers Heating, Cooling & Mechanical
Rome, Adrian, MI

Zuvers Heating, Cooling & Mechanical Reviews

4.8 stars based on 42 reviews

Featured Comments:

• B

  Brad T

  2.0

  I would not recommend Zuvers. AJ said all of the right things before the sale, then half of what we discussed on my furnace and complete AC replacement didn’t happen. 2 stars only because they did come back and fix a couple of the issues that should have been done on the first go around. Now the inducer motor has a severe vibration. So I called left a voicemail, no response. Called again, talked to AJ personally and he told me he would schedule a day to come look at it. Again, never heard back. The 10 year labor warranty he offers sounds great, unless they don’t honor it. Use someone else.

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  Response from the owner

  I'm very sorry for any inconvenience this brought you. We had a day and time set up to resolve this and never got a confirmation. If I can resolve this in any way possible please notify.

• K

  Kevin Saunders

  5.0

  When I called AJ last May and told him I needed a new AC unit installed, he said he would be 2 weeks out. I told him about my wife's medical condition and he came right out the very next morning and installed a brand new furnace and central air. We had one small problem a couple days later and he came right back and within 5 minutes had everything working perfectly. The Zuvers crew were very nice and knew what they were doing. The unit has been running for 6 months now with absolutely no problems. I would highly recommend Zuvers to anyone needing a new unit or needing any repairs.

• A

  Ashley

  2.0

  We called Zuvers for a loud humming coming from our HVAC and an issue with our water heater not staying kicked on. They came out promptly within a few days and were reasonably priced for the house call. There was an issue after the initial house call with communication but they had later told me they had to take time off for a family concern. And that was totally fine, I understand things happen. However, moving forward l was disappointed because there was no filter in my hvac and there seemed to be no urgency getting the correct one put back in. It’s the middle of winter and my furnace runs all day and night. They ordered filters and it took over 2 weeks to get to them. I finally decided to just go get a filter at lowes and he gave me a size that didn’t fit my unit. He said it was fine but a simple Google search shows it shouldn’t be sticking out of the system. I understand how he explained its eaiser to remove the filter when it sticks out but I felt like that it was poor advice. As it relates to the water heater, they came out with the part, and the guy had ordered the wrong part so it couldn’t be installed. After that visit there was 0 follow up from the company to schedule to come back out. When I reached out it went from a part replacement to “you just need a whole new water heater”. And I would understand that if they put the part in and the heater didn’t work but they didn’t even attempt to install the part he originally ordered. That was frustrating. I just decided to go elsewhere. Another company came out within a week or so and replaced the part and my water heater is running great. If you want something done without a hassle I recommend a different company.

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