zongora comfort solutions
Susquehanna, Allentown, PA

zongora comfort solutions Reviews

4.6 stars based on 22 reviews

Featured Comments:

• M

  MrHarryhere69

  1.0

  I called Zongora for a problem I have had for a year or more. It was air in my boiler lines. Should be a simple fix and it was. I have tried everything, including bleeding the lines. I was not lucky. Rick came out and replaced an air valve that was not working. A 14 dollar part. Charged me double for the part and was here about 30 mins. I got a $250 bill for labor plus the price for double the part. I will not ding him for missing the first appointment, but we where cool about missing the scheduled appointment since I did not need the heat. He came the next day. But $250 bucks for 30 mins of work? I will even include the drive time of a total of 30 mins. So $250 for 1 hour. My lawyer and doctor do not charge these rates. I would be alright with $100 plus the double price for the part. This is not good business.

• J

  Jason Wegfahrt

  2.0

  I really wanted to give these guys a good rating, and I know times are crazy right now with COVID, but my wife and I not only feel ignored, but we were promised high quality care and customer service but haven't received that. We recently had Rick and his team convert us from oil to gas. The job was started early summer and still has not been completed. Holes are still in our walls so much so that we can see outside, our vinyl flooring was ripped, we've been calling and calling to have the work finished but still haven't gotten a call back in a month. Very disappointed. We were very much looking forward to working with Rick and the team but my wife and i have been left very frustrated.

• C

  Courtney Green

  5.0

  Our HVAC system died last winter and it was 40 degrees in the house. Zongora was extremely responsive and professional. They came out and gave us an estimate and even though we hadn’t agreed to utilize their services yet, they left us with space heaters so we could stay warm and the pipes wouldn’t freeze. They worked with us to come up with a payment plan and installed a new and more efficient HVAC system almost immediately. Would absolutely recommend to anyone!

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