Zone Heating and Cooling
City, Melbourne, FL

Zone Heating and Cooling Reviews

4.9 stars based on 52 reviews

Featured Comments:

• D

  Deborah Masters

  1.0

  I had this company install a new ac system in August of 2021. I have had several issues with the system and have not been able to reach anyone for service. I have tried to leave message but all message boxes are full. I have emailed the company and have not had any response. I even went to the office and there wasn't any one there. If you are an owner or employee and you read this, could you please contact me and let me know if you are even still in business!! It took me a long time to save up for my new system and to have to still be without ac is just not right. Debi M

• B

  Beth Caprio

  5.0

  I can’t say enough about Zone and their technician, Martin. I called about a new condenser that was installed by another company and after 3 of their technicians telling me they couldn’t fix it, I called Zone. They cane the same day and within 2 hours they had the problem solved and fixed!!! And the charge was ridiculously affordable. Zone saved me from spending thousands with another company replacing a system that didn’t need replacing. Can’t tell you how relieved I am and how much I recommend you call them for a first or second opinion! Prompt service, fair pricing and knowledgeable technicians. They have earned my business from now on!

• F

  Frank

  5.0

  My AC condenser was whining horribly. I called the original installer (phone number sticker on the air handler) - 6 year old system. They said the condenser was dying and I could prolong life with a "heart start" capacitor. I questioned if it's pulling continuous compressor current out of specification at steady state then how does that part fix the issue?! Next recommendation was to buy either a new condenser or better, a whole new system for a longer warranty. I said since they just installed it 6 years ago I'll let it die first and then consider my options -paid the tech for the service call and sent him on his way. Well, 3 weeks later it died -no cold air in this 88°F summer weather. My family was overheating. At the advice of a good friend who used to be in the AC business -he recommended Zone Heating & Cooling. I called them and in 1 days notice they arrived on time (beginning of 2-hour arrival window). Quickly determined it was the other capacitor (this type of condenser has 2 capacitors) - fixed and house cool again. I understand this is a pretty basic thing to troubleshoot and repair. The techs explained everything in great detail. I was impressed. After this experience I'll never call anyone else. Thank you Zone H&C -you guys are the best!

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