Ycm Heating And Air
Dixie, Louisville, KY

Ycm Heating And Air Reviews

1.3 stars based on 13 reviews

Featured Comments:

• l

  lesa rose

  1.0

  If I could give this poor excuse of a business zero stars I would… this was the worst experience ever. My home warranty company sent this joke of a company out. Never answers the phone, never shows up when he’s scheduled too, comes when he’s not scheduled.. excuse after excuse after excuse… Home Shield has this type of contractor representing them.. This was enough to cancel our coverage. Our furnace went out in July and it’s now the end of October and still no furnace. Called a real company to do the work. Stay far away from YCM as I wouldn’t wish this company on my worst enemy!!!

• J

  Jasmine Grier

  1.0

  Poor customer service as well lack of professionalism. This person was supposed to contact me on 6/14 to schedule repairs for an air conditioning unit. He never did. I had to call several times to even get an appointment. Got it scheduled for 6/16 and he no call no showed. After complaining to the home warranty, he texts citing medical reasons and reschedules for 6/17 in the morning. He no called no showed again. I would not recommend this company to anyone.

• S

  Seth Brown-Keene

  1.0

  DO NOT USE THIS COMPANY, sadly my home warranty scheduled this company to do the necessary repairs and maintenance on our AC units, when calling to schedule I was told that a technician would be out to my house the following day around 3pm, the day came and went and no-one showed or called. I had to call to find out that the company was not sending anyone to my home and it would be the following day at 3pm. Fast forward to the next day and the time comes and goes, attempted to contact the company and only received voicemail each time I called. I cancelled their services due to this and warned the homeowners insurance they should not due buisness with this company due to their lack of professionalism and timeliness. Not only have they been reported to BBB but it is disrespectful to not even give a customer a curtesy call to let them know no-one is coming. Had to take two days off work to wait for someone to show and no-one ever did.

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