Winneshiek Medical Center
Montgomery, Decorah, IA

Winneshiek Medical Center Reviews

2.9 stars based on 26 reviews

Featured Comments:

• J

  Jana Vorvick

  1.0

  I highly recommend that this facility REMOVE the word Mayo clinic from their Google description. This is very deceptive & ethically irresponsible given my multiple negative encounters here. This business does NOT resemble any Mayo experience I've encountered & I currently actively utilize 4 different Mayo campuses. The medical care teams here in the clinic & ER have been excellent & I whole-heartedly give those people five stars. However, I can no longer trust a hospital administration & business that does not actively work to put the needs of vulnerable patients FIRST.

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  Response from the owner

  Thank you for reaching out to us. We value your feedback. It is always our goal to provide high quality, compassionate care and service to our patients. We apologize this was not your experience. I’d like to assure you that this information will be shared with leadership to investigate opportunities for improvement. If you would like to file a formal grievance/complaint, please submit in writing or call Quality Management department at 563-382-2911.

• E

  Elissa Bundy

  1.0

  Winneshiek Medical Center and staff of Dr. Menke should be COMPLETELY ASHAMED of themselves! The lack of professionalism, compassion, attentiveness and overall morals is a disgrace to the medical field! People struggling often do not ask for help because they feel NO ONE cares and Dr Menke and his staff ARE EXACTLY WHY people don't ask for help! My mother has been a patient for several years and recently reached out 3 straight days for HELP following the sudden death of her child and received NO return call or help. I took matters into my own hands and reached out and NO ONE from his office returned my call either! What type of human does not reach out to a grieving mother when she is begging for help? Dr Menke and his staff are who!!! I hope NO ONE ever has to experience the pain and suffering that my mother has with losing not 1 child but 2 and receiving NO HELP from their medical provider!

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  Response from the owner

  Thank you for sharing your experience. I am so sorry for your family's loss, and a member of our team will be reaching out to you personally. Again, thank you for taking the time to reach out to us.

• K

  Kaitlyn Kriener

  1.0

  A week ago now my mother was driving home from work late at night and started to get a bloody nose. At first she thought it was just sinus congestion but then realized she was swallowing blood clots. It was dark so she had to pull over to find a Kleenex and then realize it was blood coming from her nose and not just a runny nose. She started not to feel good and almost blacked out but was able to call 911. The ambulance got there and told her it was just a bloody nose and asked if she wanted to go home. She said no and they brought her into the ambulance and took her vitals to find out her blood pressure was extremely high. Upon getting to winneshiek medical center they ran every test, luckily coming back normal but her blood pressure was still very high. They also drug screened her which came back negative. She was in and out and could hardly fend for herself because she was so weak. It wasn't until her ex-husband, my dad, showed up that he was able to say she was not okay. The staff had let her go to the bathroom on her own where she hardly remembers doing. She went to lay back down from going to the bathroom and her blood pressure had spiked again. What was going on with my mom? She was in a hypertensive crisis which could have easily led to her dying or having a stroke that would have l it's so sad eft her in a hardly functional state. It's so sad that the EMT offered her to go home, then the winneshiek medical staff not taking her seriously, thinking she was on drugs, and not doing something about her blood pressure sooner than later. I don't care who you are, everyone should be treated equally. Do better for the sake of northeast Iowa.

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  Response from the owner

  Thank you for reaching out to us. We value your feedback. It is always our goal to provide high quality, compassionate care and service to our patients. We apologize this was not your experience. I’d like to assure you that this information will be shared with the leadership of the Emergency department to investigate opportunities for improvement. If you would like to file a formal grievance/complaint, please submit in writing or call Quality Management department at 563-382-2911.

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