Wilson AC & Appliance
290, Dripping Springs, TX

Wilson AC & Appliance Reviews

4.5 stars based on 69 reviews

Featured Comments:

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  Paul Mansky

  2.0

  Great selection of appliances, super friendly staff, nice showroom, fairly priced. HOWEVER, installation services are very much lacking. We've had, at different times, a dishwasher and electric stove top installed by "their folks" and both wound up being a nightmare. With the dishwasher, drained hot water tank but didn't turn off the heater....so it ran empty. Burned out and could've burned much more. With the stovetop, installation was uneven and they tried to force-fit with some putty. Wound up causing damage to heating element (smoking, burned out) and cracked the glass from the bowing. Good news.....MAJOR KUDO's to GE!!! Stovetop was under a year old.....they replaced (and properly re-installed) it all free of charge. Insist on using your own installation services.....if at all possible. 4 Stars for Wilson. Zero for their installation. 5 Stars for GE.

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  Jolie Willis

  5.0

  My oven went out during the pandemic.. The team at Wilson Appliance went above and beyond to find a replacement for my very small, custom sized appliance. It took awhile due to supply chain shortages, but they were communicative and professional every step of the way. Highly recommend them over a big box store!

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  Richard Bergfeld

  5.0

  I have been doing business with Wilson AC and Appliance since 2006, when I moved west of Austin, about 6 miles from Dripping Springs. They have sold and installed 5 appliances for me personally. This is my first purchase of an AC System. After taking 3 competitive proposals from other companies, I worked with Vincent Jones to come up with the best balance between cost and efficiency. After a review of my system, we decided that the Trane 3 Ton XV--20 Variable Speed Hi-Eff System was best. Wilson AC technicians arrived at the agreed upon time. They installed flooring protection, completed the removal of the existing 15 year old system and installation of the new system. They double checked the performance of the new system, cleaned up the boxes and trash and they were done during normal business hours. I could not ask for better feedback from the AC Manager. He gently guided me through the decision- making process, keeping me from making any unwise decisions. The technicians could communicate with me and they were friendly and courteous. The Google review only allows for a 5-star max. They deserve it.

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