Williams & Son Heating Contractors Inc.
Latta, Rochester, NY

Williams & Son Heating Contractors Inc. Reviews

4.6 stars based on 20 reviews

Featured Comments:

• R

  Ryan Staples

  5.0

  Having your Furnace die the week of Thanksgiving is never ideal especially when you are hosting. I called and Rob was quick to send someone out to diagnose the issue. The motor that needed to be replaced would be too costly for a Furnace that was at the end of its life anyways. So we decided to just have a new furnace installed and not worry about what would stop working next. Rob was able to get everything over and installed within 24 hours and we're back up and running for Thanksgiving. Absolutely blown away by the professionalism, affordability, and promptness. We will be using Williams and Son for all our future HVAC needs!

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  Response from the owner

  Thank you Ryan. We were more than happy to help. We do try our very best to take care of our customers, especially new ones. We would like to wish you and your family a very Happy Thanksgiving.

• J

  Joanne Mcnerney

  5.0

  We have had both our furnace and AC replaced by them at different times. My greatest story is when our furnace stopped in January a few years back. I called the other companies I had worked with before. No one able to come out quickly. One said it would take two weeks. We were cold!!! I googled for someone else and found Williams and Son. They knew nothing about us. Yet, they apologized that it would take about 2 hours. They were here before 2 hours and replaced the part needed. We became warm again quickly. Thank you Williams and Son. Would never call anyone else.

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  Response from the owner

  Thank you Joanne. Your business has been greatly appreciated along with all the referrals.

• M

  Mark Herington

  5.0

  Recently my Sub-Pump failed resulting in damage to my Furnace and hot water tank. Rob Williams was concerned about the weather and was able to replace all three items in 48 hours. Fantastic service.

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  Response from the owner

  Mark we are glad we could coordinate our schedule and move things around to help in your emergency situation. Thank you for your review and your business.

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