Williams Mechanical Heating & Air Conditioning LLC
Girard, Albuquerque, NM

Williams Mechanical Heating & Air Conditioning LLC Reviews

4.7 stars based on 171 reviews

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  Ryan Clark

  5.0

  So my wife and I were in need of a new furnace for our 1941 house. Our existing furnace when we bought the house was in the crawl space with half the unit buried by dirt and starting to corrode. We were in dire need of a crucial placement for a new heating source somehow and someway and within our budget. I called around and received different estimates to install a new furnace in our guest bedroom closet and Williams Mechanical stood out and was within our budget. Jason and Nick were the installers and although it took 3 days to finish the install, the guys made sure to do everything right. Especially with our house being older and trying to make sure that a bedroom closet furnace could tie into the existing duct work, the existing gas line and the existing electric. Williams Mechanical got the job done. Would definitely recommend.

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  Scott Hale

  5.0

  Williams installed a mini split system for us in an old, curvy North Valley Adobe (walls generally neither square or plumb) whose venting had collapsed as originally installed under concrete slab in river bed silt. Williams was great at every step of the process in determining best heating solution given site and structural challenges: the sales process was patient, informative and consultive (Annette/Mike); the installation folks (Anthony/Alex) were friendly, professional and very conscientious with our property and animals during three day installation; when a structural challenge arose as part of the installation, an owner and field services manager quickly responded and resolved!! Finally, the mini-split equipment required an electrical system/panel upgrade which Williams and their subcontractor (Add-on Electric--Jesus, Manuel and Isaac) handled seamlessly and did an impressive job of reorganizing (and labeling) several decades of obvious electrical system neglect. For anyone facing a failing heating/cooling dilemma, mini splits make significant economic and environmental sense. Our primary reservation when considering mini splits was aesthetics thinking that equipment would be obtrusive. Thankfully, within days of the installation we no longer realize they are there or operating (perk--extremely quiet system).

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  gary blair

  1.0

  UPDATE: after install we had multiple issues and found that the condenser was not the right size for our house; the company did come out and put a new one. We then started having issues with the thermostat and that had to be replaced. We had the technicians out multiple times due to the air not working correctly and then we started having continued outages with no air and we could not get it to come back on for hours. Techs came out again and said we had an error on the board and then thermostat would need to be replaced. We also found out after hiring multiple other companies to come out the system sold to us would never work together properly. We also found out the warranty registered to us was for the wrong units and had never been updated. After countless emails with Annette the owner she agreed to put in another heater. Heater install was a nightmare and it was not installed correctly the unit was not square and the unit looks used. She has since stopped responding to all emails, had never fixed the thermostat issue and had never updated the warranty paperwork. I would not do business with the company and if you do make sure what you are being sold will work together and is registered to you. We just had a new heating and cooling system installed. Alex and Anthony did a great job! We are very pleased with the work and they definitely a great asset to your company. So friendly and went above and beyond to make this process a great experience for us. Thank you 😊

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