Wichita Heating and Air
Nelson, Derby, KS

Wichita Heating and Air Reviews

4.9 stars based on 229 reviews

Featured Comments:

• j

  julie mason

  5.0

  We just bought a house in Udall and I was really in a bind. I bought a new fireplace insert but could not get the gas hooked up. I left a message with them at 8 PM in the evening and actually got a call back that night , and said they could make it out tomorrow and help me out. They were there 1st thing in the morning and took care of everything and were reasonably priced for such a short notice service call. I would highly recommend this company!

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  Response from the owner

  Julie, we understand how tough issues with your fireplace can be, so we'll always do our best to make sure that you're taken care of as quickly as possible! Our main goal is to make sure that you're taken care of at the end of the day. If you ever need our services again, we're just a phone call away! -The Team at Wichita Heating and Air

• G

  Greg Powe

  5.0

  Our heater quit working when it was 11 degrees. We called the 24 hour service line and we had the heater repaired by 8:30 AM still allowing my wife to get to work on time. We requested a follow up to verify the thermostat was working correctly and the tech came back no questions asked. I travel for my job and with the wife home alone knowing there is a company that isn’t only knowledge but also polite and courteous it is added peace for me. The service we received was very good. Happy Wife = Happy Life! Thanks Kenny and Wichita Heating & Air! We will use you for all of our future HVAC needs.

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  Response from the owner

  Greg, nobody wants to be blindsided by their heater going out in the middle of winter! Our team is always here to make sure that you're taken care of, and your issue is fixed as quickly as possible. Glad to hear that everything went smoothly with your repairs, and whenever you need us again, we'll be here. -The Team at Wichita Heating and Air

• C

  Chris Johnson

  1.0

  I called on a Saturday to leave a message, and got connected to a technician. He was very professional, and scheduled me for the following Tuesday afternoon since i was really only trying to schedule a service appointment. He told me he would call me 15 minutes before he showed. Fast forward to Tuesday....Took off the entirety of Tuesday afternoon from work. No one showed, or called. Tried to call, and got a foreign answering service with a gentleman i could hardly understand. This is the second Derby company to schedule and not show. Ive got 2 companies left in Derby, and all im trying to get is a service appointment. Not even going through a home warranty service.

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  Response from the owner

  Chris, we're sorry to hear that your experience with us did not meet our normal standard. We always want our customers to know that they're our priority, and we apologize this was not the case. We're not quite sure where the miscommunication happened, but if you would like to discuss this further, please feel free to reach out. -The Team at Wichita Heating and Air

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