Whaley Foodservice
Cedar, Lexington, SC

Whaley Foodservice Reviews

3 stars based on 28 reviews

Featured Comments:

• J

  Jeana Johnson-Pough

  1.0

  This company customer service is absolutely horrible ever since I found out Melissa is no longer employed there. I use to send everyone there because her voice over the phone was very calming and she listened and understood and I always felt like she put me first. Lately talking to Steve and Rebecca I think that's her name I feel rushed and like my business don't matter. I've never in all my 25 years felt so disrespected!!! Please consider training your employees on customer service because those 2 lack it greatly! I have now taken my business else where and I'm encouraging all my friends with businesses to do the same. Should have considered letting Melissa teach them before she left!

• J

  John Aun

  5.0

  I have the Eggs Up Grill in Lexington, SC. Today I called Whaley Food Service because I have a grill not working properly. I had the best experience today over the phone with Whaley's Customer Service Representative. I believe her name was Melissa and she was incredibly helpful and kind. She never rushed me and was just so professional. Nice job Whaley, this lady is Top Notch. Eggs Up Grill Lexington

• C

  Cayce WWTP

  5.0

  I just wanted to personally commend the guys you sent out here on Tuesday. They were extremely thorough in examining the unit and determining all the things that were wrong with it. They didn't just stop at the first bad fitting and say "Here's your problem!". They kept going and found that glass shards had clogged the tubes where the water sprays out. We couldn't even see the glass shards but they found them. They also extracted all the glass shards even though it took a long time and they were almost impossible to get to. I know people are always quick to complain about bad service so I wanted to take a minute and thank you guys for good service!

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