Wayne’s Automotive Tire Pros
Water, Burnet, TX

Wayne’s Automotive Tire Pros Reviews

4.5 stars based on 92 reviews

Featured Comments:

• S

  Steve Smith

  5.0

  My 04 Dodge truck died on highway 29, I roll in to wayne's parking lot. The clerk at the counter reported that all the mechanics were busy for the next 24 hours, they could get to it after that. Waiting 24 hours was not an option. I thanked the clerk and turned leave, before I made it to the exit door I was stopped by the owner. Wayne said how can I help. He suggested I new fuel filter. And gave me one to install. I realized right then and there the successful part of Wayne's business is Wayne. I am proud to see a successful small business owner still focused on success. Thank you Wayne.

  ---

  Response from the owner

  Steve, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Wayne Casselberry - 512-715-8000

• K

  Kelsey Thompson

  5.0

  They did a great job on my Buick and they are very professional and they actually care about their customers and vehicles. I will continue to use Wayne's automotive for my repair needs.

  ---

  Response from the owner

  Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Wayne Casselberry - 512-715-8000

• J

  Johnny Blaze

  1.0

  They updated their shop and changed clerks, thought I'd try them again. Just an oil change they suggested a tire rotation. Tires are different in the back axle so they put them back. In doing so they bend all 4 rim covers and 2 hubcaps on my 1979 ford truck. Talked to Wayne personally, didn't apologize just said he'll get new ones ordered and bring it back so they can put them on. When I came back he handed me the box said I can put them on so they don't mess them up again. Took my truck to another shop they said they were worse than I thought and the replacements given to me are for a Chevy, they didn't even give me the right parts. What a joke.

More reviews (7)