Wallace Heating & Air
Melody, New Paris, OH

Wallace Heating & Air Reviews

4.7 stars based on 69 reviews

Featured Comments:

• C

  Cathy McClellan

  5.0

  We have dealt with one in particular heating and air company in Eaton Ohio for 13 years but NEVER AGAIN! I can't mention their name but if your from Eaton I'm sure you will know who it is. We bought their recommended high end air handler and heat pump, paid their required yearly service contract to come out and clean and service twice a year which as we understood was required for our systems warranty. This past summer our heat pump was blowing hot air said company came out and told us we needed to install a completely new air handler and heat pump they couldn't replace just the condenser that was bad and that it would cost us $13,000 to $15,000. Well that just wasn't an option with us we felt like they were taking advantage of us. We called Wallace Heating and Air to come out and give us a 2nd opinion and to let us know if our condenser could actually be replaced. They were able to get someone out within 24 hours to get the information from our existing unit and talk with us about our options. Wallace called us the following day and told us he had contacted the manufacturer of our unit and he had good news for us. He told us the Fancy Dancy unit you purchased 13 years ago actually has a lifetime warranty on the condenser. Wallace Heating and Air went above and beyond to figure out our problem got us up and running quickly and saved us THOUSANDS of $$$$$$! If anyone reading this ever needs heating and air services I highly recommend giving Wallace Heating and Air in New Paris Ohio a call!

• N

  Nickie Smith

  5.0

  Very friendly and very affordable staff. Owner was more than helpful with our ductless air condotionr and heater. Wallace's Maintenance associate was fast in coming to home and helpful in fixing our problem.

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  Kayla Slone

  5.0

  We love Wallace Heating and Air! They are always efficient and quick to respond and fix the issues we have. They serviced our air conditioner in the summer and installed a new furnace this winter and they were amazing. Thankful for great quality service!

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