W.A. Tolbard Heating & Air Conditioning, LLC
East, Frederick, MD

W.A. Tolbard Heating & Air Conditioning, LLC Reviews

4.9 stars based on 221 reviews

Featured Comments:

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  Force Tolar

  5.0

  Imagine buying a house in a town where you don’t know anyone, while working out of the country in Japan, only to find out there hasn’t been heat working for 5 days during below freezing weather… W.A. Tolbard responded and absolutely went above and beyond to take care of us. Amanda and Lisa were particularly fantastic. The W.A. Tolbard team was quick and attentive, even with a 14 hour time zone difference. They took the time to explain detailed issues with the furnace. They also seemed to prioritize getting parts from outside warehouses. Never felt like I was ‘just another service call’ for them. Also appreciated the tech checking on my copper plumbing to ensure there pipes were not damaged. Great experience.

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  Response from the owner

  Thank you for your review of our heating and air conditioning service. Welcome to Frederick! It is a pleasure working with you.

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  Sharon Bagnell

  5.0

  My experience with Tolbard was top notch from beginning to end. The person who answered the phone was friendly and very helpful and quickly scheduled an appointment. I was called the day before to remind me of the time. Angela was right on time and explained everything she was going to do. She showed me exactly how everything on my fireplace unit worked and cleaned and inspected it thoroughly. All costs were explained up front. I will definitely be using Tolbard for the bi-annual cleaning of my fireplace!

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  Response from the owner

  Thank you for the awesome high fives to all of our staff you worked with for gas fireplace service. We appreciate you taking the time to confirm how wonderful they are!

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  Anita Bartlinski

  5.0

  We were shopping for replacement gas logs and visited their showroom. Taylor provided extremely professional, helpful and friendly customer service. She spent alot of time with us going over all options. Installation was promptly scheduled and the Installer, Dave, was efficient, cleaned up his work space after installation and explained how to operate remote, etc. I would not hesitate to highly recommend W.A. Tolbard to anyone.

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  Response from the owner

  Thank you for your review of our gas logset installations. It is a pleasure working with you, and we appreciate your positive feedback.

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