Vintage Heating & Air LLC
Hill, Toledo, OH

Vintage Heating & Air LLC Reviews

2.3 stars based on 3 reviews

Featured Comments:

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  Lacarmen Waters

  1.0

  I had vintage heating put a new air condition unit in my house . The gentleman that came out and gave me a estimate assured me the until they put in would cool my entire house including upstairs . That was a lie and my upstairs is very hot . I have spoke with a different people at the office and I'm always told someone will call me back it has been 2 years and I haven't received a call yet . The gentleman even recommended getting a bigger unit to make sure that it would cool the upstairs

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  Response from the owner

  This system was installed in 2018 and this is the first time it has been brought to our attention. I apologize and would love to speak to you regarding your issues. I would also love for you to take care of your outstanding balance dated 07/12/2018. For general information: A new Air conditioner does not resolve air distribution problems. That would require ductwork alterations or possible zoning options.

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  Laura Veronica

  1.0

  Extremely rude and unprofessional customer service from owner Danielle. Don’t recommend. Give your hard earned money to a business that appreciates you as a client.

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  Response from the owner

  I'm very confused as to why you were so upset at our company. Prior to speaking to you, you had been very rude to my operations manager and dispatcher. You asked for a quoted price on your repair not T&M (time & material). We quoted repairs, you approved the quote and we completed the work. Once the work was completed and you were up and running, you then wanted to dispute the quote you had approved. When a customer request a quote it becomes a locked in price, you are not charged more if it takes longer than quoted. I'm sorry you were so frustrated however nothing I said was going to make you happy besides taking money off quoted repair.