Victor Heating & Cooling, LLC.
4th, Salem, MO

Victor Heating & Cooling, LLC. Reviews

4.4 stars based on 14 reviews

Featured Comments:

• L

  Liz Beaman

  5.0

  God bless this company. My grandparents built their house with a unique geothermal system about 15 years ago. One of a kind, and the only in the area, it has proved to be of no issue for them to maintain and repair. The few times we have called them, same-day service is rendered and the estimated times to get parts has always been correct. Service has been amazing, very courteous and extremely helpful. I am severely impressed!

• K

  Karen Dickey

  5.0

  Dave showed up 10 minutes after I called. Did a quick look at the furnace, lit the pilot and off he went. He was courteous and helpful retrieving the filter and replacing it. Great job.

• T

  Tripin “Trip” OnIn

  1.0

  Never using them again. 12 years I was with them, had new HVAC system installed, ect. Then my husband passes away and my system started breaking down, made me wait 4 weeks to get it fixed all because my blower motor went out after 2 mo. of use and they were waiting for warranty to cover it before they got a new blower motor. Went from sweltering heat with mr and my elderly dogs getting sick to 2 mo. later when the blower motor went out again, same thing making me wait for warranty to cover it, for 4 mo. I had to use space heaters all over my house as the temps dipped into the 30 and 40's. Electric bill was sky high. They FINALLY found the problem with another part that was making the blower motors burn out. Totally upsetting and then to be charged for labor on top of these long waits, plus finding out I paid double what the blower motor actually cost...I decided no more. They think they can take advantage of a widow, not true here, I've always ran this house and deal with situations. They ran off a good customer. Shame on them, no apologies, nothing. I nor none of the people I know or spoke to about this would ever recommend Victor's Heating. Over priced and now as I see, no concern for customers. If I could I'd give them negative stars.

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