Vickrey Heat and Air Inc.
4190, Claremore, OK

Vickrey Heat and Air Inc. Reviews

4.3 stars based on 89 reviews

Featured Comments:

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  todd Edwards

  1.0

  I had one of their guys come do a maintenance check. Units were running fine previously, just wanted to get them looked over as we had just bought this house. He did his check and told me everything was good. The next morning when the heat cycled on it was blowing cold air. They sent a different guy out. He found the problem right away. A blown circuit board. It took two days to get that fixed. I never heard another word from them. I assumed they realized the first "tech" had blown the board, since the problem started after he did his check. 3 weeks later, I get a $225 invoice in the mail. I called Friday morning to talk to someone about this invoice. No one called back until Monday. The owner basically told me it was not their problem. A couple weeks later, I look at the filters on the air handlers and they obviously had not been changed in a very long time. That was not mentioned in their "maintenance" check. It was just a bad experience from the moment I called them.

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  Stephanie Ross

  5.0

  I am a repeat customer, but always continue to be wow-ed with their 5 star, professional service. Twice I have installed new units on properties I have owned. They gave competitive prices, no hassle, quick install and GREAT service. Over the years I have called them for service calls too. Both times I was either hot or cold and wanting their services ASAP! Both times they came the same day and fixed the problem within minutes! If you want to feel like your family and priority, call Vickrey Heat & Air.

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  Stephanie Brown

  2.0

  Pros: They fixed my furnace. Cons: Overwhelmed staff. From my first phone call to the day my heat was fixed was 15 days. Problems with communication. Vickery has always had a good name in this town until recently. I hope they get the kinks worked out. Maybe they are just short staffed like every other business right now. I have used them in the past and had a wonderful experience but if this were my first time it would definitely be my last.

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