Valley Heating & Air Conditioning Inc.
Washington, Canonsburg, PA

Valley Heating & Air Conditioning Inc. Reviews

4.9 stars based on 75 reviews

Featured Comments:

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  Marcie Johnson

  5.0

  My furnace broke over the weekend and within seconds I had Donny, the tech, there within minutes! They were fast and very reasonable with finding out a solution. 10/10 recommend Valley!

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  Response from the owner

  Thank you for the review! We are lucky to be able to service people like you! Happy New Year! Thanks for choosing Valley!

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  Janine Hannan

  5.0

  Of course Furnace stops heating on the first day of a hard frost, 28 degrees at night and 58 degrees in the House. Called for a serviceman, and Monique (customer service rep.) handled my issue, by scheduled an appt for the next day at 7am. Serviceman on time and installed a new ignitor, part was in the van.. no waiting for part or back to the shop for the part. Fixed and house heating up, chill removed by 8 am.. FIVE STARS ALL THE WAY

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  Response from the owner

  Thanks for the kind words, Janine! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thanks again!

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  Miranda Reich

  5.0

  5 stars is not enough for Valley Heating and Cooling! We have been using them over the past few years for AC repair (our unit came with the house when it was built in 2005) and they ALWAYS got to us right away even if they had to squeeze us in. Along with that, they have always been extremely honest about the findings during investigation, and even helped us to get a few more years out of our unit. This past experience, our AC stopped blowing all together. We called, and they were a little backed up as is typical for anywhere in June-August, Monique worked it out to have someone here as soon as possible. Sadly, our Unit was beyond quick fixes and needed new parts. They were kind enough to price out multiple options for us. One was repairing the old system, one was a new unit of the same size and one was a slightly bigger unit. They were not pushy at all on any of the options, but just gave very objective information which I really appreciated. We decided to bite the bullet and get a new system. It was only another couple grand more & worth it to us to not be sweating the entire summer. It was also very very comparable to other places when I had talked with some of our neighbors. They even offer 0% financing for 3 years which is also incredible so it's not just an immediate hit to your bank account all at once. On to scheduling, they were very realistic with me on when they could probably do it. It was likely going to be a week later which was fine. Other places we had talked to were 2-3 weeks so I think this was pretty normal to order parts and all of those things. I received a phone call the next day that they were actually able to squeeze me in on Friday of that week!!! Obviously, I was ecstatic that they even went out of their way to try to make that happen. The technicians and another very nice and wonderful man (forgive me for not remembering your names) called to see if they could come the day before for measurements. I was at my office nearby so I was like sure, and I met them at the house. They asked if they could just start now while they were here which was super nice since they really didn't have to start until the following day. They were done & the house was cooling by noon the next day! I'm amazed and in awe by how much Valley Heating & Cooling really cares about their customers. Highly recommend! P.S. This is 1 week since the job has been complete & our house is cold! Before this, we struggled to keep the home below 75 especially upstairs (we like it between 70-72) during July & August so this is a HUGE improvement. THANK YOU!!

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  Response from the owner

  Thank you for the wonderful review. We appreciate you taking time to leave one. You and your family are always a priority to us, and we look forward to a long, great relationship together. Thanks again.

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