Val's Plumbing & Heating, Inc.
Front, Salinas, CA

Val's Plumbing & Heating, Inc. Reviews

3.9 stars based on 15 reviews

Featured Comments:

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  Victor Lurz

  5.0

  EXCELLENT SERVICE TODAY! We woke up to no hot water this morning. I called and spoke to a very friendly and helpful David at 7:15. He asked several questions about the problem that shows that he really cared about the situation. He scheduled Chris to do the repair between 12 and 2. Chris showed up at 12:30. First thing he discovered was that my water heater was supposed to be wired at 220 volts, but was actually wired for 120 volts. Switched in about 5 minutes. He determined the tank needed a new heating element. Because of the condition of the interior of the tank, he warned that there could be a major water spill when changing the element. We discussed the options of buying a new heater vs. continuing with the repair, and he provided quotes for both options. 30 minutes later, he had the new element installed, and he was on his way. Very thankful and appreciative for his professionalism. I also spoke with Allison in the office, who was very friendly and courteous. I could have found a plumber to do the job for less than the $154 an hour that Val's charges...but as I told Chris, I'm glad that I chose someone who knew what they were doing. WELL DONE, VAL'S PLUMBING!

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  Troy Lyman

  5.0

  I have been using Val's service department for years with my rentals. Stacy and Dave have always provided excellent service and reasonable fees. They are my go to company when needed. Service Technicians are always polite and considerate.

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  Veronica Santa Cruz

  1.0

  Crooks. Crooks. Crooks. Milked the job by not ordering correct part as I had asked technician. Then, technician came back after going on lunch and ended up ordering part that I had asked for originally. All the while charging me for his time. I paid invoice of $900 Then, a couple of months later my heater broke again. I callee Val's Plumbing and Heating and the manager told me that this was my problem. This time hired a company from The Home Depot and said that certain parts were manually burned off my heater. However, other company proved to be more honest, ethical and less expensive.

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