USA Air Conditioning Services
Griffin, Fort Lauderdale, FL

USA Air Conditioning Services Reviews

4.4 stars based on 676 reviews

Featured Comments:

• t

  titi parada

  1.0

  I found this company through an Instagram ad for duct cleaning services at $78. The technician/sale person Kobi Ezra arrived to my home yesterday assessed my vents and told me they are fiberglass and he could not clean them, but rather would propose a service for about $2,500 to seal the ducts to avoid asbestos from going through my home, sanitize and install UV lights. I mentioned I was very late in my pregnancy expecting to give birth this week or next, could not take on a big project now and would prefer if the water line is flushed and he change the filter. I was charged $125 for this. He then asked me to fill a container with bleach and hot water and bring it to him. I provided him the bottle of bleach and told him he could do it in the kitchen which was in the same room where we were. He then took the dirty filter threw it on my floor and left it there. The other handyman that was making repairs in my home, walked by several times shocked his head and picked it up. On Mr. Ezra’s way out, I asked how he could change the filter and not wipe down the vent cover that was covered in dust. Showing he was very agitated, most definitely because he could not get me to commit to the $2.5k project, he responded that he is not a cleaner and be sure to have it cleaned before the AC is turned on again because dust will be sucked into the clean filter. How rude and unprofessional! If I am unable to receive proper consideration for the smaller project for which I paid, why would I trust doing business with this company for anything larger. Yesterday I experienced one of the most horrible customer service encounters and very distasteful sales tactics!

• R

  Ron Elitzur

  5.0

  I had a great experience with USA AC! Their representative Shay Gutglas came on Friday to check out our current AC which was over 10 years old. He offered to service it but after consulting with him, I decided to replace with a new unit. Shay gave me a great price both for cleaning our existing ducts and installing an entire new HVAC system. He had it all coordinated for the following Monday! Shay came back on Friday to take a video of our existing unit to share with his crew (who you can see in the picture I've shared) and he guided them on everything. He was kind of like the general contractor coordinating the entire effort including a second team that came to clean out our existing ducts. Shay also arrived Monday morning before both crews with a shovel in his hand to take out a bush along with the roots that was blocking our unit so that after the installation, we could replant our bush. Top notch all around, couldn't have asked for a better team of professionals to do the job with much dedication and expertise. By Monday mid day, the new unit was cranking! Thank you USA AC!

  ---

  Response from the owner

  Thank you ron.

• K

  Kristine Janczak

  5.0

  Great experience with this company. Super Prompt scheduling of service. Technician Moshe was very knowledgeable and professional. He Took time to explain everything to me and what my options were. Will definitely recommend USA and will be calling them for my AC needs.

More reviews (7)