US Air Conditioning Distributors
Complex, San Diego, CA
- Phone:
- +1 858-279-9750
- Website:
- https://hvac-serv-vernon.business.site/?utm_source=gmb&utm_medium=referral
- Address:
- 8717 Complex Dr, San Diego, CA 92123
- Hours:
- Monday6:30AM–5PM
- CLOSED
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US Air Conditioning Distributors Reviews
4.5 stars based on 44 reviews
Featured Comments:
J
Jamie Prater
1.0
Absolutely terrible. They were unfriendly and rude. Useless and worthless! My cousin is on his brother’s account and he told them the business name, address and everyone in the account and they wouldn’t sell us a $5 part for cash. They wanted a photo ID for proof. I highly recommend to steer clear of this place. They don’t know what customer service is. They don’t want your business.
Response from the owner
Hey Jamie, we're sorry about the inconvenience you experienced at our store. Due to fraudulent activity in the past, we have this policy in place so that we can protect our account holders and ensure no one is making fraudulent purchases without their approval. We also cannot sell to the general public by law, which is why they were asking for photo ID proof. I know $5 seems like a trivial amount but we have that policy across the board to ensure our customers are protected and that we are operating in compliance with our distribution/wholesale license.
B
Beth Burnett
5.0
Mike Royal has been my best go to guy for solutions. His initiative has been invaluable as he keeps me informed on designer and custom style registers and grills. Top tier product presentation and genuinely personalized customer service.
Response from the owner
Thank you for the awesome review, Beth!
P
Paulson AC
5.0
We are a small HVAC business here in San Diego, and have always used US Air for all of our materials. They have always been great, however Mike Royal has always gone above and beyond for us! Anytime we need anything, he is always available to us and always finds a way to get us what we need. He thinks outside the box, and always figures out a way to make thing work for us. We really appreciate his awesome customer service!
Response from the owner
Thank you Paulson AC! You are the best!
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