United Rentals - Power & HVAC
Commerce, Byron Center, MI

United Rentals - Power & HVAC Reviews

4.5 stars based on 13 reviews

Featured Comments:

• H

  Howard Utter

  5.0

  I called Douglas V. Late in the day right after a horrible hail and wind storm wiped out our power and left a lot of damage behind. We were unable to operate without power. He was able to arrange delivery first this the next morning and remained available after hour to work out the details. We could not be happier with the service provided.

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  Response from the owner

  Thanks, Howard. We're glad to hear you got exactly what you needed. We appreciate your business and hope we can work together again soon.

• d

  dbassboykik

  4.0

  Multiple issues with rented equipment. There was a diesel spill in the 250KW generator we rented. one of the four 50A CS generator power cables we rented was completely severed when we took it off a pallet (and it was in the middle of all the other cables), and another of these cables was wired wrong in the plug end, so we would only get 120V, not 240V using it.

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  Response from the owner

  Thanks, dbassboykik. We appreciate you bringing this to our attention and we’re sorry to hear you didn’t have a good experience with our team or our equipment. We have escalated to the local management team and hope to resolve the issue with you quickly.

• M

  Mike Donahue

  4.0

  Our local contact is very professional and answers emergency calls promptly.

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  Response from the owner

  Thanks, Mike. We appreciate the positive feedback and shout-out for our team. We're glad we were able to help you with your equipment needs and look forward to working together again soon.

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