United Refrigeration
44th, Ocala, FL

United Refrigeration Reviews

4.8 stars based on 40 reviews

Featured Comments:

• J

  John Pearce

  5.0

  Our thermostat was dead wouldn’t turn on unless we put new batteries in it and then it still wouldn’t turn on the heater for the air conditioner. As always I called United and they were sent someone out here by the name of MIKE who is one of the most professional service technicians we’ve ever had the pleasure of doing business with. Mike probably check the thermostat remove the panels and found burnt wires within The air handler and promptly began to repair of them. What I really like about it is he took the time to explain to me what caused it show me what he was doing he didn’t have any problem sharing his knowledge with me. My service was excellent my bill was fair and I highly recommend MIKE and the team at United as I have done for years.

• T

  Thomas Daughtry

  5.0

  United Refrigeration installed a new furnace and A/C at our home last Friday and we are very pleased, The job was scheduled 2 weeks ago and the were here as promised totally prepared to complete the job. Wallace was great to deal with and they cleaned up everything when competed. After they had left we discovered a problem with the TV and we had no power in 2 rooms. I called Mike and he had Wallace back here within the hour. An adjacent breaker was loose and he had it fixed within 30 minutes. All of the staff are very professional and efficient. Great experience and would highly recommend them. Tom Daughtry

• B

  Bruce Matzke

  5.0

  Our recommendation for United Refrigeration is the story of our recent needs. United has stepped up two times in as many years to provide quality, price, and commitment in providing for our air conditioning needs. First, they provided us with a Mini- split on our lanai. This system has worked flawlessly in the 1-1/2 years it’s been installed. But, this recommendation is more for the replacement heat pump (air conditioning) system we just had installed. Our story started with the failure of our 12 year old system not being able to hold a charge of coolant. All the coolant would leak out in a 48 hours period. I immediately started contacting local air conditioning companies to get quotes and check availability. Of the three business I contacted, only one responded in a matter considering our comfort and need. United Refrigeration’s salesperson Kelly Lafler, contacted me within an hour of my initial call. He wedged an in home consultation into his busy schedule that day. During our consult, Kelly repeatedly said he would take care of our needs. We found that the issues with all of the companies were not so much price, but equipment availability and installation timing. After shopping, we decided to hire United Refrigeration to replace our heat pump and air handler. During our one- week wait for installation, Kelly provided us with coolant service to maintain our comfort. At, the prescribed time, the United Refrigeration installation team showed up and worked tirelessly for 8 hours plus to remove and replace the heat pump. The new Mitsubishi unit is super quiet and efficient. Within two hours of completion, the house was cooled down to our normal operating temperature. We are thrilled with the quality, price and commitment of United Refrigeration. We would not hesitate to recommend them for any air conditioning needs.

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