United Garibay Heating and Air Conditioning, Inc
14th, Eugene, OR

United Garibay Heating and Air Conditioning, Inc Reviews

3.7 stars based on 3 reviews

Featured Comments:

• J

  Jay Culver

  1.0

  Still dealing with these guys over 4 years later. Disputing these charges still. I refuse to pay for services not done properly. Owner insisted the work was done correctly. But the system would shut down all the time. Barely worked at all after the so called repairs. At first he told me it was an easy fix. Then that turned into 1900 bill. Paid over 1100 dollars for nothing. I’ve never not paid for anything. But the way I was treated was very poor. He continued to insist in was done correctly but couldn’t tell me why the system was shutting down. My neighbor had a similar experience. He tried to charge her twice for the same repair because it wasn’t done correctly also. Spent 1900 dollars with United Garibay and my heat pump never worked right. Less then year and half and I’m already calling another company to come out for more repairs. I gave the owner 1100 dollars for a 1900 job and the system never worked correctly. Then sent me to collections for the balance because I wouldn’t pay, and he was too unprofessional to make it right. So I ended up paying the balance of the 1900 dollars to collections and I’m still in the same boat I was in before I spent all that money. Expect my credit is shot now too. Save your money and call somebody else.

  ---

  Response from the owner

  Dear Jay.. Back in 2016 you authorized United Garibay Heating and A/C to replace the compressor in your heat pump along with getting on a maintenance schedule. United Garibay Heating and A/C prides itself in customer satisfaction. We responded immediately to your original call for service and again when you claimed that the heat pump wasn't working properly after the compressor change out. We are in your neighborhood with many other satisfied customers several times a day. When he went to your home to check the heat pump, it was running. You would not answer our emails, phone calls or personal appearances at your home at that time or anytime since. Neither have we been paid anything since the initial deposit. We waited over a year before taking further action and even that has resulted in no payment. We regret that your experience is not an accurate reflection of the circumstances..

• J

  James Hill

  5.0

  United Garibay has been my go to contractor for my HVAC at work for 20+ years. They just installed a Ductless heat system in our offices and will route our geo thermal unit to our warehouse.