Twin Air, LLC
Quarry, Manassas, VA

Twin Air, LLC Reviews

4.7 stars based on 64 reviews

Featured Comments:

• T

  Tarisa Walker

  5.0

  My air conditioner decided to break down last night, so I'm super thankful that a rep from Twin Air was able to come by this morning and fix it! It was an easy repair and now I'm not dying in the Virginia summer awfulness. So grateful for Matthew's expertise and care. The total price was cheaper than I anticipated considering the amount of time he spent looking at my system and making sure everything checked out before calling the job completed. I signed up for the maintenance membership because I was so impressed with this company's timeliness and attention to detail. I'll definitely hire them when it's time to replace my AC unit based on Matthew's skill and Twin Air's great customer service. I highly recommend this company!

  ---

  Response from the owner

  Thanks for the great review, Tarisa. We're glad that we were able to get your air conditioner fixed in this summer heat!

• P

  Pan Benefield

  5.0

  If you are looking for a quality business you need to use Twin Air. They are without a doubt the best hvac company I have used. They spent the time to figure out the issue, repaired, cleaned and serviced the furnace . It now is preforming better than it did when it was brand new Reasonable price, professional service, on time, polite, clean and responsive

  ---

  Response from the owner

  Thank you for your kind words. We strive to treat each customer as we would our own home. We appreciate your business.

• S

  Sandrine Dewolf

  1.0

  We requested a estimate to replace out heat pump system from Twin Air. The technician arrived, his name was Tollie. He seemed informative about the manufacturers they work with and the history of our heat pump system. We were looking for a Trane system and he recommended Armstrong systems so we requested 2 quotes so we could see the price difference and what was being offered. Our estimate was this past Friday and he stated that we would have a quote by Monday, here we are rolling into Friday and we have yet to receive a quote or hear anything from them regarding the project. I wouldn’t recommend this company due to the feeling that they just don’t seem to care or have a sense of urgency. When it comes to renovation or repair work speed and response time matters and this doesn’t cut it. I tried to support a local company that had good reviews, oh well I guess on to the next local company.

More reviews (2)