TS Heat & Air
39th, Bethany, OK

TS Heat & Air Reviews

4.3 stars based on 112 reviews

Featured Comments:

• C

  Camila Galeano

  5.0

  Last week my heater was malfunctioning, upon inspection from a TS Heat & Air technician it was discovered that there was a significant CO leak in my furnace. Obviously the unit had to be replaced, and even though I was without heat for a few days, I am very pleased with their service. I am sure they all have to deal with angry and frustrated customers often, but every time I called with questions needed for my warranty company they were responsive and kind. Brooke, Gabe, Gary and Steven were all wonderful and I am so thankful for their professionalism and kindness. I highly recommend their service.

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  Response from the owner

  Thank you for giving us a review Camila, I'm glad you were happy with our service when we replaced your furnace.

• L

  LaWanda McFarland

  1.0

  A week ago today I called because my heat went out. Was told they couldn't come til Monday. That's where I should've stopped and called someone else. Monday they said I needed a blower fan and they'd have to order it. Said 2-3 days. On Wednesday I called and was told the girl that ordered parts was at lunch and she'd call me back. No call. Thursday, it's 12° outside they don't answer the phones and don't return my voicemail. Now it's been a week in freezing temps with no heat and still no call back. NEVER AGAIN. TS Heat and Air lost my business this week and I will share my experience with EVERYONE on all social media accounts.

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  Response from the owner

  I'm sorry you didn't get a call back on Wednesday, you should have gotten an update on the status of the part. Unfortunately the distributor did not have the part for your unit in stock so we had to wait for the part get here. The distributor confirmed delivery of your part this morning, our technician will pick it up and make the repair today.

• j

  john gardosik

  5.0

  Two teams were sent out to do the work and they did a fine job. I was very pleased with the outcome and units are working fine. I have one problem and it Is that my water heater next to one of the units is continuously going out. The pilot light keeps getting blown out. I have not had this problem prior to the installation of the air conditioning units. The water heater and the air conditioner share a common vent line. I suspected that may be the problem. Your thoughts?

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  Response from the owner

  thank you for giving us a review John, I'm glad you were happy with our service.

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