True Gorge Stoves & Spas
12th, Hood River, OR

True Gorge Stoves & Spas Reviews

4.9 stars based on 125 reviews

Featured Comments:

• J

  Judy Hatcher

  5.0

  Really appreciate Sam and team!! living in eastern oregon, parts are hard to get here sometimes. Sam was able to get my parts to me quickly and at a reasonable price. So, Im now a repeat customer and looking forward to doing more business with them. Thank you True Gorge Stoves and spas!!

  ---

  Response from the owner

  Thank you Judy! We appreciate you taking the time to share your experience with us. We are here to help. :)

• L

  Lawrence Jacobsen

  5.0

  We were so impressed with our True Gorge experience. We wanted a Mitsubishi “split” installed at our small home. Rather than the common wall mounted unit, we wanted a floor mounted unit. The owner of True Gorge came to our house, made all sorts of great suggestions, answered all our questions, and provided us with a detailed proposal. There was no doubt that he thoroughly new the product line. A few days later, the very professional installers arrived and they had been made completely aware of the details and constraints. The installers respected our home including protecting the hardwood floors where they were working. They buttoned-up the project completely: Covering pipes, filling any holes with insulation and foam, and vacuuming the area. After the job was complete, we received a phone call to update the final invoice amount. The owner told us that, even though we might not notice, they hadn’t needed to used some parts in the proposal and he wanted to refund some money. This was a great experience and we highly recommend True Gorge.

  ---

  Response from the owner

  Thank you for your kind words and your business Larry. We appreciated your hospitality & humor. We love that you now have a Mitsubishi mini-split in your home. You’ll have many years of perfect temperature now. :) Give us a call if you need further help.

• S

  Samantha Irwin

  5.0

  Very great communicating, the tech guys who came out were super pleasant, professional, and made sure things were working as they should. Highly unusual that the fan on our brand new gas stove did not work. They were Johnny-on-the-Spot getting a replacement ordered and installed for us. Highly recommend them! The stove works GREAT.

  ---

  Response from the owner

  Thank you for the review Samantha! It drives us crazy when something right out the box doesn’t work. I’m glad it rarely happens. Thank you for your patience and you’re now ready to for many years of nice, warm gas heat. Call us if you need anything else!

More reviews (2)