Tru Comfort Heating and Air Conditioning
Longley, Reno, NV

Tru Comfort Heating and Air Conditioning Reviews

4.9 stars based on 51 reviews

Featured Comments:

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  Simon Ruvalcaba

  1.0

  First, I had scheduled for an 8-10 a m. Appointment. I work nights and get off at 8 a.m. so I just waited, close to 10 I called for an update only to be told they forgot to book me, so they scheduled me for Noon-2. Tech showed up, was over for less then 5 minutes only to tell me that my furnace was too old. He took my email address and said he would email me some options and quotes. Never heard from him, closer to 5 I called the company to ask for an update, left a message, didn't hear back from anybody. I now have an appointment with another company, but couldn't get an appointment until Wednesday, so it'll be going on two weeks with a broken furnace and 2 young kids. I could be wrong and misunderstanding what happened, but I feel like I was an after thought and burdened business by being squeezed in, so a quick way was found to get me as an accomplished appointment? I went with Tru Comfort because they are highly rated, but my experience unfortunately so far is nothing too positive that I can share

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  Suzanne Del Sarto

  5.0

  Braden and Dylan installed a Bryant furnace with an air scrubber. They helped us decide what we needed, was within our budget with the features we needed. They were punctual, and installed the furnace the day after the estimate. I highly recommend this company.

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  Andrea Richards

  5.0

  I was able to get a same day appointment when I called to see if Dillan was available to check out our furnaces. The bad news was that both furnaces needed to be replaced (original furnaces from 2004), but the good news was that the install would be the next day. Dillan and his brother were professional, prompt, and very knowledgeable. I chose to use Tru Comfort after reading several great reviews. And now I’m here to leave a great review! I have already referred a few people to Dillan, and will continue to do so. We will definitely use Tru Comfort again.

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