Trinity Heating & Air Conditioning Co Inc
Creek, Eclectic, AL

Trinity Heating & Air Conditioning Co Inc Reviews

3.2 stars based on 23 reviews

Featured Comments:

• D

  Donna Cummings

  5.0

  I have used them for the past 10 years and have excellent service. Yesterday they installed new 4 Ton a/ c and new gas furnace system. It is working great!!! They are very knowledgeable and courteous and timely. I will not use anyone else but them!!

• B

  Bill McCown

  5.0

  I requested Trinity as my AHS warranty provider because of my experience with another provider. I appreciated that they scheduled my repair quickly. I did have to wait on a part to be ordered. The technician was careful to explain the timeline and not over promise. When the part was received, I was promptly scheduled. The lady in the office, Cindy, did a great job keeping me informed. When the service was complete, I called back to the office to thank Cindy for the great customer service that she provided.

• D

  David Peek

  1.0

  Worse experience ever!!! They have no sense of urgency to get your system repaired. I had a claim with American Home warranty. Nothing but finger pointing - each saying the other "owed" them some information. Turns out Trinity was the one always owing information. No air conditioning for 2.5 weeks in June - in ALABAMA!!! It's hot. Would they request overnight for the part they needed - NO!!!! Cindy - the person answering the phone is terrible!!!!

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