Tri's A/C & Heating Services
McKeithen, Alexandria, LA

Tri's A/C & Heating Services Reviews

3.9 stars based on 21 reviews

Featured Comments:

• C

  Crystal Paris

  2.0

  I hate to give a lower review but if that’s what I feel you earned then I will be honest. Had this company come out because American home shield (we had insurance) subcontracts the work. My husband and I had the same problem two years in a row and they attempted to “fix” it last year. This year it’s the same issues and the same company but the tech actually wrote on the evaluation statement there was nothing wrong. Folks, we were having 40* weather and could not run our unit due to something being wrong. So then they canceled our ticket and we cancelled American home shield. After two years of monthly premiums and 3 $100 service calls. Just don’t do it. Don’t use Tri’s AC and don’t use American home shield. Put the money into a savings account each month so when you have to fix something you have the funds and you can call someone who really wants to help you out.

• D

  Dena Matzenbacher

  1.0

  They showed up outside the window of time promised so we weren't home; did not provide the promised advanced notice, and I had told the we could not be there at that time. Then they showed up unannounced on another day after I told them we would not be there, and acted upset that we weren't there. the person on the phone was not friendly. Since then they have failed to return phone messages multiple times. I wouldn't use them at all but our home owner's insurance company keeps requiring us to do so. I have found an excellent local company who drops everything to be at our home when it's convenient for us, and even if we have to pay out of pocket it will be worth it. Find me if you want THEIR contact info -- happy to refer you to them!

• D

  Desi McGee

  4.0

  I was forced to use Tri's if I wanted my home warranty to cover my costs. The maintenance guy was super kind, understanding, and hard-working. I wish I had his name. He was Great. The staff was generally ok, kept me informed although I had to call if I wanted updates. Parts took foreverrr. In all I was happy with my experience, just wish it could have gotten done quicker.

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