TRI-COUNTY MECHANICAL
Madison, Passaic, NJ

TRI-COUNTY MECHANICAL Reviews

5 stars based on 23 reviews

Featured Comments:

• N

  No Spam

  5.0

  Water softener install- Overall the experience was great. Brian came to the house to give me the estimate and explain the process. He was also the installer. When they arrived he took the time to explain everything they had to do in detail, answer all my questions and he was very professional. They were very careful as far as laying down tarps and leaving my house the way they found it... CLEAN!!!! They tested and double checked everything and didn't run out the door when the last screw was tightened. They swept up, dried everything and took all the garbage with them. I usually don't write reviews but felt they went above and beyond to provide top level service, THANK YOU!

• C

  Cathy Mar

  5.0

  We recently had what appeared to be a failure of our Kinetico water softener system which was already in our house when we bought it. We were directed to Tri-County Mechanical as they are the authorized company to service Kinetico in our area. After doing an online inquiry, we were contacted by Brian Walker who does the servicing and installation for Tri-County and he could not have been any nicer nor more helpful right from the first phone call. After we explained what was going on and the age of our system, he advised us that it may be at the end of it's useful life and replacement may be necessary but would send us options and quote to try to remedy our issue. We set an appointment after receiving Brian's email and he then advised us that he felt confident he would be able to fix our problem and that replacement wouldn't be necessary. He came by, showing on-time and went to work and in the end, would not give up until he made sure he tried everything and it worked properly. Would have been easy for Brian to tell us our system was obsolete and needed replacement but he was honest and explained everything with complete clarity and we could not be more pleased with the service he provided. Without hesitation we would work with Tri-County again and Brian Walker in particular...He is a tremendous asset to Tri-County.

• J

  Justin Amador

  5.0

  5 years ago Andrew came to my newly purchased home and installed a new Kinetico waster softener and reverse osmosis system. Andrew did a great job installing the equipment. 5 years later, our Kinetico system still works great and Tri-County has done a great job servicing the system and helping me with getting new filters for the both systems.

More reviews (2)