Townsend Energy
Cherry, Danvers, MA

Townsend Energy Reviews

4.7 stars based on 108 reviews

Featured Comments:

• B

  Brian B

  5.0

  I'm a new to propane heating. When my gauges looked low I called the office and they told me that I had an automatic delivery scheduled in 3 days. I told them I was worried about running out. ( I'm a life long oil user.) They said "we're extremely busy but we'll fit you in" and they made a special delivery later that day! GREAT SERVICE!

• t

  tim kachel

  5.0

  I've been using Townsend for over 25 years now. They have supplied my propane faithfully over the years. I also had my furnace repaired by them. Their service is excellent! I highly recommend them as a service provider. They also have a division that offers both private and business insurance.

• A

  Ann Marie Kaplan

  5.0

  I emailed Jim Townsend yesterday because I was concerned about the age of my oil tank. Mr. Townsend called me back within 5 minutes and told me that one of his employees would contact me to help me figure this out. I received a call within about no more than 10 minutes after that from Jeff at Townsend Energy who left me a very detailed message about how he would help me figure this out. (I wasn't able to respond to either of them yesterday.) When I got home, I remembered that our oil tank was only a couple of years old, so this wasn't an issue. (I know - I'm blaming my lack of memory cells on the pandemic.) But I called Jeff back early this morning and left him a message explaining that it wasn't an issue any more and thanking him for being so responsive. I then called Mr. Townsend because I wanted to thank him and tell him how great and responsive Jeff was as well. I am one of many, many customers with Townsend Energy, but anytime I've ever contacted them about anything, the response has always been swift, courteous and helpful. If you're not happy with your oil company, then Townsend Energy is the place to go. Sorry for the book - lol - but Townsend is worth it. :)

More reviews (7)