Total Comfort Systems Inc
US-70, Kingston Springs, TN

Total Comfort Systems Inc Reviews

4.7 stars based on 22 reviews

Featured Comments:

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  Steve Smith

  4.0

  After all the cold weather I wanted someone to come out and make sure my heating was working correctly. I searched FB for recommendations and TCS was mentioned a lot so I thought I would give them a try. In short: Yes, would recommend. They made the right diagnosis, fixed the problem unit and serviced the other one. A big PLUS was that I had some concerns about how my billing was handled. I called the office expecting them to tell me to pound sand like so many of these small businesses and instead I talked to Erica who just fixed the problem on the spot! It was awesome and the kind of business I feel good to recommend to others. Big thank you to Erica! The one star I took off was because they didn't show up and didn't call on the day they were supposed to be here originally. I called them to see what was going on and they rescheduled me for the next day (and were here early which was nice) Also the technician, who was friendly and did a great job, smelled pretty strongly of cigarette smoke and so my house smelled like cigarette smoke until it cleared out. Not a huge deal, but not 5-star service. Overall, I'd totally recommend working with TCS. Price for getting a unit serviced was $80 Price for them to look at a unit and tell you what's wrong (diagnostic) $85. Price per hour for them to fix any issues they find after making the assessment $120/hr

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  Kenton Green

  5.0

  Punctual and thorough assessment of what I already dreaded needing replacement. Pricing was fair, service was explained in detail and all my questions were answered. System works better now then when I bought my home 12 years ago.

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  Terri caldwell

  5.0

  My disabled Aunt's AC went out, and this business came out to her home at a 11:24 pm. The repair representative came from Cumberland Furnace, Tennessee. He was professional, courteous, and knowledgeable. My Aunt's AC couldn't be fixed that evening, because they didn't have a fan in stock for her particular unit. However, he went to the shop, picked up two window units, installed them while she waited for her central heat and air unit to be fixed. We were very impressed with the service, and would recommend this company to anyone. My home will need a new central heat and air system and I plan to use this company. I know we will receive a fair price, and good service. We were not charged extra for the late repair call.

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