Tison Sound & Security, Inc.
Eldridge, Orange Park, FL

Tison Sound & Security, Inc. Reviews

4 stars based on 68 reviews

Featured Comments:

• R

  Robin Jordan

  1.0

  DO NOT USE TISON SOUND & SECURITY!!!! We were introduced to Tison Sound & Security by way of our new home builder Dream Finders. We were led to believe the work provided would be sound, viable and within quality standards. We found after closing that the pre-wire package we paid for was not in working order or operable to engage a security system and new contact connections had to be installed and additional monies paid to correct the deficiencies. As our home is brand new we were appalled to see the end results and state our home wiring system was left in with Tison Sound & Security. (Pictures provided) Shawn Tison the owner has never apologized nor moved in a path to right the wrongs nor assist us in recouping monies we had to pay another vendor to get security system up and running which we had already paid Tison to do. Additionally, we spent weeks corresponding with Shawn Tison the owner trying to work on an amenable solution that covers the monies we had to pay as well as, future monies we will have to fork out to correct our wire box and a live wire left hanging in our garage / Kitchen entry. Shawn Tison stated the work quality is fine in his perspective and insisted on coming back into our home yet gave no details as to what measures he would be taking or what “Fix” would be done or defined as, since we had already paid another vendor to correct non viable wiring we had paid to Tison to do. Three main entry points to our home had no contacts wired or even installed and seven were non operable. We spent countless hours trying to remedy a solution with the owner Shawn to no avail. We are left to seek legal remedy at this point and if you value quality and professionalism DO NOT DO BUSINESS WITH TISON SOUND & SECURITY. Dream Finders should be ashamed to align themselves with such a company that misrepresents themselves their service and work product results. and ALL NEW POTENTIAL HOME BUYERS SHOULD STAY CLEAR OF TISON SOUND & SECURITY.

• A

  Amelia Varnes

  2.0

  Do not let them install Hik-Connect cameras in your house. We paid over $2k for 4 cameras to be installed. We didn't realize they were $35 cameras off Amazon, not exactly great value. They fail, and all of mine had to be replaced before they were two years old. The system constantly goes down and there is no sound. You can't always see video live and the app constantly has to be reset. It misses recordings if you try to view historic video it will say it doesn't have video. If it does actually give you a playback recording, it's not saved in a format you could share. It's so bad that two years later we have to remove the system and buy a different product to actually have security. Installation was smooth, but product is a waste of $2k+.

• C

  Christine Schulte

  1.0

  This is the most frustrating company to deal with. You call, no one returns you call, you wait, you call again and again. Finally you get irate and they magically schedule a time or appt. This is the runaround and repeat performance I have rec’d for over a year now. Save yourself the the time and frustration and go elsewhere.

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