Tidewater Mechanical LLC
Taft, Chesapeake, VA

Tidewater Mechanical LLC Reviews

4.7 stars based on 32 reviews

Featured Comments:

• C

  Cindy Cruz

  5.0

  Tidewater Mechanical installed an HVAC unit for us approximately 6 years ago. Functionality and service has been absolutely perfect, until we noticed a bit of an issue yesterday. We contacted the company this morning and they had someone come out just a few hours later! After a thorough inspection, they were able to fix the problem quickly and then took the time to explain not only the issue, but the correction made to ensure it would not be a repeat issue. I HIGHLY recommend this company and will continue to use them in the future!

• r

  roxane lapenta

  4.0

  After repeated calls and emails to this Tidewater Mechanical to schedule our pre-paid spring maintenance check, we are unable to get a return call from them to schedule servicing. I’m wondering if they’ve gone out of business and are not fulfilling their customer service contracts. July, 24, 2021 Update. Tidewater Mechanical contacted us Friday, July 23, and although they are understaffed, they came out today and completed our HVAC maintenance as per our contract. Joe was thorough, explaining procedures and addressed our concerns.

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  Response from the owner

  We thank you for the update to your review and are very sorry that this happened in the first place. We strive to make sure all of our customers are satisfied with working with us, but our workload can sometime out weigh our ability to maintain perfect contact. I'm glad we were able to answer all your questions and if you have any questions about our work or your system, please give us a call. We will make sure to get back to you as soon as possible.

• S

  Stephen Smith (Kirkjimmyt)

  5.0

  Tidewater Mechanical did a great job installing our new HVAC system. They also repaired and replaced some of our ductwork. It was a huge job and they got it done how we wanted it done for the right price. There were a few snags but Joe personally made sure we were happy with the work.

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