Thornton & Grooms
Hallwood, Farmington Hills, MI

Thornton & Grooms Reviews

4.9 stars based on 7087 reviews

Featured Comments:

• J

  John Mayer

  5.0

  T&G was great to work with from beginning to end. -Mike was extremely knowledgeable and professional during the inspection of our existing system. He answered all of our questions and thoroughly explained his findings. -Tequila was also very polite and professional. It was great working with her to get the correct system sized for our home. -Alex, Jason, and Mark were great to work with during the installation. They were very courteous and professional.

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  Response from the owner

  Thank you for the five-star review, John! As a company, we strive to provide and train on the same level of professional service within every inch of our business. Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club

• A

  Amir Ranjbar

  5.0

  Great company. They don’t leave you without solving your plumbing issue. Very happy with the work Aaron and his assistant did. They are passionate about what they do and make sure they address the issue no matter how long it takes even if that takes more time than they first anticipated. They also clearly explain the issue to the customer, which helps a lot to prevent the issue in the future. Would definitely recommend them.

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  Response from the owner

  Thank you for the five-star review, Amir! As a company, we strive to love the ones we are with and take all of the time we need to ensure our customers heating, cooling, and/or plumbing issues are resolved. Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club

• N

  Nazneen Hasan

  5.0

  After a rough morning as far as customer service went, the office manager called me and really came through. She ended up apologizing for the events of the morning, and set up a service call and assigned Mark to handle a plumbing issue for my master bath right away. He was kind, understanding, prompt and highly efficient. Also, Dan came by yesterday for my HVAC maintenance and he was also very pleasant. I have to say I’m very satisfied with the way T&G handled everything that happened and I’m satisfied with the service work too.

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  Response from the owner

  Thank you for the five-star review, Nazneen! We are happy to hear that our office manager was able to turn around the day for you and that Dan and Mark were pleasant and efficient. Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club

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