HVAC

Thermal Associates
Thomson, Glens Falls, NY

3.7
(6)Check map
  • Phone:
  • +1 518-798-5500
  • Website:
  • https://www.tskheating.com/
  • Address:
  • 21 Thomson Avenue, Glens Falls, NY 12801
  • Hours:
  • SaturdayClosed
  • CLOSED
  • Reviews
  • Map

Services

    Thermal Associates Reviews

    3.7 stars based on 6 reviews

    Featured Comments:

    • J

      James

      1.0

      I have been with this company only 2 or 3 years and wow they like to raise the price of service so quick on you when you are on the yearly plan. I told the owner I was going to look at taking my business elsewhere and he hung up on me. I agree with my wife you raise the price on new customers not your existing customers, BUT maybe this company can’t get new customers. Watch out they lie I had full cell service at home the owner hung up on me he didn’t like I wasn’t keeping my service with them. They are very sneaky be careful with this company people very careful. They put in the review I lost cell service that’s how dishonest this company they are so fake.


      Response from the owner

      Customer service is very important to us: First, we did not hang up -- twice the customer's cellphone disconnected in the middle of our conversation as we were trying to resolve his complaint of our price increase. We would NEVER hand up on a customer. The issue on the increase was that it was a $10 increase on a service contract which the customer had the opportunity to cancel.

    • J

      James Hopper

      5.0

      Came the day before Thanksgiving and got the heat back on Jenna was professorial and knowledgeable Thank you

    • M

      Matt Authier

      5.0

      Great service and they did a thorough job of assessing our heating system. Highly recommend!

    More reviews (2)

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Saturday :Closed
    • Sunday :Closed
    • Monday :7:30AM–4PM
    • Tuesday :7:30AM–4PM
    • Wednesday :7:30AM–4PM
    • Thursday :7:30AM–4PM
    • Friday :7:30AM–4PM

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