The Home Depot
Summit, Lapeer, MI

The Home Depot Reviews

4.2 stars based on 1282 reviews

Featured Comments:

• N

  Natalie Masha

  1.0

  I have completed 2 renovations using Home Depot and am in the middle of a third project. I have also spent a significant amount of money with the company and they have now lost a customer, permanently. I ordered appliances on line and selected a delivery date, along with pick up of my old appliances (I paid extra for that service). The information said I would receive notification when the appliances would be delivered. I was not at my new house yet and the appliances were delivered 10 days early and left on the sidewalk! There system still indicates the appliances have not yet been delivered. I have pictures to prove otherwise!! Home Depot’s solution s to dispute it with the credit card company to get my money back for the service that was never provided. Great customer service Home Depot! I will not be completing this project with them!

• J

  Joshua Colson

  5.0

  Good store. Staff acknowledges and asks if you need assistance. They will tend to bother you if you're hovering in the tool aisle, as if they expect you to steal a tool that's tied down, but other than that a great store. Never had any problems there. It's the only real home improvement place, at least as far as large or chain stores go, in the area and I get all my tools and supplies here.

• L

  Liane Smith

  1.0

  Returned some exhaust fans due to contractor issues, after 90 days received in store credit. Went to Appliance Department to order a $5995 oven, the Gentleman that helped me was so patient & apologized for the time it took. Ended up at the Service Desk to request help to apply the $473 in store credit to purchase the stove..NOPE..I couldn't use the credit to purchase a $6000 Appliance..what a JOKE..HD..YOU LOST A REPEAT CUSTOMER...wasted an hour of my time 😡Good luck ! Lucky me LOWES was $100 cheaper!

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