The Heat and Air Guys
Acorn, Rogers, AR

The Heat and Air Guys Reviews

5 stars based on 20 reviews

Featured Comments:

• J

  Jason Underwood

  5.0

  We just completed a home addition during 2021 which required us to relocate our air handler in the basement, rework and replace all the existing duct, and install two ductless heat/AC wall units. It was a complex project, but these guys were undaunted. The technicians for The Heat & Air Team were respectful, professional, and exceptional tradesmen. The showed up on time on the days they were expected, completed their work in a timely manner, and responded to any questions we had. The strong integrity of this company starts at the top, and it shows at all levels from the owner, to the project manager, down to their field technicians. They work together as a team with a common goal - customer satisfaction. Their technicians are well trained and very knowledgeable of their trade. I will definitely be using them again for all of my HVAC needs.

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  Response from the owner

  Jason, we very much appreciate you taking the time to let everyone know how your install went. You and your family have been a treat to work with and we look forward to working with you all again in the future. Thank you for your support.

• K

  Ken Fukumoto

  5.0

  I'd been painstakingly keeping my near 40 year old heat pump system alive for it's last 5 years of "life." I finally caved when the AC stopped working going in to the summer of 2020. As a DIY'er for everything I own, paying retail labor to have things installed kills a part of my soul and makes my wallet cry. So, being the frugal person I am, I had this job quoted out by multiple vendors. After all the visits and quotes, I ended up going with Josh's team. He was very professional, helped walk me though my understanding of my options, and after all was said and done, I wasn't left with that painful feeling that I'd just been robbed. He lent me a window AC unit to use in the interim, and his installation team was great. Definitely a fair price and a great value. I will be calling them again any time I need assistance and will gladly refer them to my friends, family, and internet strangers. Oh, and I hadn't anticipated it at the time, but the switch to a new system is saving me an average of over $100 on my electric bill every month. It's been almost 2 years now and in less than another 2 years my installation will have paid for itself! Just a consideration if any of you out there are also nursing comically old systems.

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  Response from the owner

  Thank you Ken! We are glad that you entrusted us to take care of your HVAC. We appreciate your kindness and support. We trust that 40 years down the road we will be around to help you again.

• J

  John Kingston

  5.0

  Woke up to a cold house and needed help on a cold day. called several other companies and could not get an "appointment" for several days explaining that this was an emergency. Called the heat and air guys and Tiffany managed to get me on the schedule for that day despite them being very busy. Travis showed up a few hours later and was very professional and courteous. Needed a new fan motor and he installed it in about an hour, checked the system and everything is working perfectly. Would recommend them for any HVAC work needed and will use them from now on. Great job!

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  Response from the owner

  Thank you John. We value our clients and are thankful for your kind review!

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