The Bosworth Company
Industrial, Midland, TX

The Bosworth Company Reviews

4.7 stars based on 712 reviews

Featured Comments:

• K

  Kimberly Lauderdale

  5.0

  I’ve been using Bosworth forever. When you call, they get right out! Their employees are so nice and most I know!! They are the best! I use them for plumbing, air conditioning, electric, water softener, and tankless water heater!! They come to my house, even when I can’t be there. I have never worried, they fix what is needed, and always do a great! Job. Thank you Bosworth Co. for taking such good care of me!!, and my extended family!!!! 💗

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  Response from the owner

  Kimberly, you are Always Worth the Call! We appreciate your extraordinary 5 Star review. Our team enjoys serving you and your family! Thank you for trusting us with your home.

• B

  Bailey Mims

  2.0

  We have used Bosworth for about 2 years now. We’ve always had a great experience with anyone they sent to the house. Last week I called to get my RO Filter replaced and have a sink installed. The woman on the phone stated I should get a call soon. No problem, that’s how it’s always been - someone will call within a couple hours and give us an ETA. I waited 4 hours…nothing. Called back and she told me I was scheduled for the next day. First of all, how are you to know if I can even be home at that time? They never called me back to ask. Next day rolls around and someone shows up mid morning…for the RO only. He tells me nothing was listed about having my sink replaced and he didn’t have the tools for the job. He called someone who advised that someone would be over ASAP as it was their mistake. Waited 3/4 hours…nothing. Called and they told me oh you’re on the schedule tomorrow. I advised her that I could ONLY do morning as I have to leave for work in the afternoon. I got a call at 1 the next day and was told they were headed to my house. I told them I didn’t have the time as I had to go to work and he advised me that the ticket said anytime before 2. Not what I told her at all. We ended up doing the work ourselves. Like I said, everyone they have ever sent to the house has been amazing. Very nice, personable, and quick. I’ve never had such an issue just to make and appt or simply get a call back if they couldn’t schedule me day of. To just throw me on a schedule without asking if I’m even available and then never call to update…very frustrating.

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  Response from the owner

  Hello, we appreciate the time you took to speak with Jon Zingerman and we want to make sure that this doesn't happen again. We value you as our customer and are always happy to help with any concerns or questions you may have. We would kindly ask if you would be willing to update your review after speaking with our team. We appreciate your time and business and are available always. Thank you!

• L

  Luis Mata

  5.0

  They installed the system many years ago and have done all the maintenance and repair. I have called them out 4 times over the years and have been well pleased with their support. Probably not the cheapest in town, but I don’t mind paying for good service!

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  Response from the owner

  Luis, you are Worth the Call, and we value your time! Thank you for an incredible 5 Star review! Our team is always honored to serve you and your family!

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