TemperaturePro
Chamberlain, Louisville, KY

TemperaturePro Reviews

4.5 stars based on 38 reviews

Featured Comments:

• D

  D Hulet

  5.0

  We lost heat, called Temperature Pro (Sunday) and Jonathan had us heat in less than an hour. The next day, Perry determined the problem was our thermostat. It would not allow the emergency heat to kick on. They ordered us a new thermostat which Kelly installed. We are so impressed with the knowledge of each of these technicians, their promptness and truthfulness that we give them each a 5 star rating.

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  Response from the owner

  Thank You D, We truly appreciate your review and positive comments about our services. If we can ever help with your HVAC needs in the future we are only a phone call away!!

• A

  Alec Broughton

  3.0

  Customer Service line was very challenging. It took 4 days of calling in to get a response from the company. Customer service line refuses to allow you to contact the company. Mistakes happen and after talking to the company it appears this was an unusual event. AC unit was installed poorly and leaked all the refrigerant. The Owner and a HVAC tech got back to me after 4 business days and got out to me on that same day and made it right. Repair tech was very friendly and did a good job. Very pleased with the service I was provided once I was able to get past the outsourced customer service line.

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  Response from the owner

  Good morning Alec. We installed that AC and Coil in December of 2020. Have you had a different company diagnose the current issue? We would be happy to do our own evaluation of our install in order to confirm any such problem you are experiencing. I am happy to schedule a visit early next week if that would work for you. A one star review seems a little premature given the fact that we haven’t had a chance to evaluate the problem ourselves. Thanks

• C

  Corey Ingram

  5.0

  Jason came out to the house on time. Followed all safety protocols. Extremely professional and very customer oriented. Listened to my concerns and needs. Gave multiple options and was very competitive with pricing. Would definitely recommend if the need for HVAC service or install comes up in your life. Hard to find service like that these days. Really appreciate that in this day and time.

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