Taylormade Heat And Air
Central, Mckinney, TX

Taylormade Heat And Air Reviews

4.8 stars based on 130 reviews

Featured Comments:

• j

  jeff daniel

  5.0

  Steve was great. On time, professional, knowledgeable, and personable. Steve kept us informed on all aspects of the unit replacement. Plus offered good insight into the various models and the reason for his recommendation. He visited the work site several times to QC the equipment and work. The installation team was great too. Hard working, careful, efficient and clean.

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  Response from the owner

  That level of expertise and professionalism is what it's all about! It means the world that Steve and the rest of our team rose to the occasion for you and your install, Jeff, and we'll continue to be here if there's ever anything else that you happen to need. -Your Taylormade Family

• j

  josh devore

  5.0

  Connor was on time, great attitude, professional and very personable. He went above and beyond during the service visit to make sure everything was in working order and stayed in working order, including cleaning off the side of the AC unit that has apparently become very dirty from some recent construction work we had done. Connor, along with all of the other TaylorMade employees I have interacted with, definitely represent the company very well and because of their outstanding customer service, we will continue to be customers of theirs and will recommend them to others.

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  Response from the owner

  Josh, thank you for the awesome review! Our team always wants to make sure you're all taken care of, so we're determined to get you the information or resources you need. If we can help with anything in the future, let us know. -Your Taylormade Family

• D

  Dave Valdes

  1.0

  So the panel that was initially installed started glitching, I called, they said it was a known problem with these. They came out, replaced it but did not tell how to update the app so I can connect using nexia. When the first cold spell hit the heater did not come on, I called, they came out said nothing was wrong and charged me $100 to do nothing and it is still not working...very, very disappointed with their service. Look at these pics and tell me how there's nothing wrong and it's working as it should, then charge me another $100 for doing nothing.

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  Response from the owner

  Dave, keeping you comfortable is our priority. Our team was quick and upfront when you needed our service. We're available for any questions you have during the visit or after the job is done, so we encourage you to call when you need us. That way, confusion can be avoided and our team can help. In any case, we here if you need any further assistance. -Your Taylormade Family

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